Shanta K. Johnson

**** ***********, *********, ** *****

334-***-****

sdstcp@r.postjobfree.com

OBJECTIVE

Seeking a career with a progressive organization that will use my education, skills, abilities and experience, where I can effectively contribute to operations in any capacity that best matches my innovative and energetic leadership, skilled communicator/team builder, and adept negotiator skills. Recognized for having a high energy level to motivate others and a strong desire to impact the community. Applies mentoring/leadership skills with the ability to create a stable and productive work that fosters teamwork and performance excellence. Computer proficient in Microsoft Word, Power Point, Excel, and Access.

EDUCATION

Middle Tennessee State University, Murfreesboro, TN and Tennessee State University, Nashville, TN

Masters in Criminal Justice Administration, December 2010

Alabama A&M University, Normal, AL

Bachelors in Social Work, May 2008

EXPERIENCE

City of Gallatin: Gallatin Police Department, Gallatin, TN. February 2011- September 2011

Officer

• Keeping the peace, enforce the law, protect persons and property, and investigate crimes.

• Intervene in a criminal incidents and activity for the safety of the community

• Complete Tennessee Law Enforcement Training Academy course.

Napier Enhance Option School: Metro Public School System, Nashville, TN. September 2008-February 2011

Educator Assistant- MIS

• Supervise up to eight children ranging from 1st -4th grade.

• Evaluate and record children’s growth, behavior, activities, and development skills. Collaborate with parents and other administrators in both verbal and written dialogue to discuss the children’s activities, education process, behaviors, and performance.

• Implement lesson plans and strategies to enhance the children’s educational environment. Assist students with academic studies.

Gallatin Police Department, Gallatin, TN. May-July 2010

Intern

• Evaluated and documented daily activities in the department.

• Shadow officers perform duties such as; patrol, vice, issue warrants, and arrest.

• Assist officers with any task designated such as; watch video surveillance and undercover work (VICE).

Country Inn & Suites, Antioch, TN. June 2009 – October 2009

Front Desk

• Operated as the office manager; which entailed answering phones, collecting payments, and handling any other in house business needs.

• Assisted customers with reservations, payments, and pulling insurance information.

• Gathers, prepares, and maintains medical records.

Eye Care Plus, Madison, TN. June 2008 - September 2008

Front Desk

• Operated as the office manager; which entailed answering phones, collecting payments, and handling any other in house business needs.

• Assisted patients with scheduling appointment, payments, and pulling insurance information.

• Gathers, prepares, and maintains medical records.

Three Springs School of Madison, Huntsville, AL. January-May 2008

Intern

• Evaluated and documented the level of functioning, daily activities and current mental status. Analyzed the juvenile residents’ progress and regress.

• Shadowed case managers’ during intake/discharge process, and individual/group counseling of all juvenile residents.

• Served as a volunteer under Alabama A&M University, Social Work Department.

West Corporation – PacifiCare, Huntsville, AL. December 2005 – October 2007

Customer Service Representative

• Provided professional customer service assistance to new and current Pacific customers.

• Responsible for navigating multiple data entry systems, applications, and tools to assist

customers with establishing accounts and claim disputes.

• Responsible for responding to customer complaints, clarifying customer needs, and assist doctors’ contracts and referrals in a prompt and effective manner.

ACTIVITES/ COMMUNITY SERVICE

National Association of Social Work

Social Work Club (Alabama A& M University)

Dean’s List 2004-2008 (Alabama A&M University)

Meals on Wheels (Volunteer Service)

Voter Registration Coordinator in Selma, AL

High School Graduation Exam Tutor (Emergency Exit Program), Selma, AL

Certificates

Intoximeter EC-IR II Operation

Standardized Field Sobriety Testing Training

A.S.P. Basic Certification

Basic OCAT Certification

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