Customer Service Assistant

Jennifer Nettles

Everest College Graduate

Primary 708-***-****

**********@*****.***

Current Address

*** ******

Mt. Vernon, IL 62864

US

OBJECTIVE

Professional and highly motivated individual seeking an opportunity to showcase the education and skills learned in Customer satisfaction as well as the medical field by proving to be a valuable asset to any employer and enhancing knowledge gained through experience.

SKILLS

Studies and training include but not limited to basic knowledge of Customer Satisfaction, Troubleshooting, Multitasking, communicating well with others, Microsoft Office, Word, Excel, Powerpoint, Access, Pharmaceutical Laws etiquette and terminology within different medical settings, as it pertains to the medical industries as well as Retail, Marketing, and Sales.

EDUCATION

New Visions Home Health Care Inc. Hazel Crest IL, 2011 TO 2011

Certified Nurses Assistant CPR Certificate and Diploma received with honors for successful completion in Basic Nursing Assistant Training.

Everest College, Merrionette Park IL, 2008 to 2009

License and diploma for Pharmacy Technician received.

Christian Fenger H.S, Chicago IL, 1997 to 2001

Diploma received for successful completion in general studies. Actively participated on girls track team and was co-captain on the pom-pom squad.

EXPERIENCE

Mc Allister Nursing Home, Tinely Park IL, 2011 to 2011

Nursing Assistant- Provided quality care assistance to residents needed on a daily basis. Assistance included oral hygiene, perineal care, help with process of elimination, feeding, and bathing.

Walgreens Pharmacy, Chicago IL, 2009to2009

Externship

Pharmacy Technician- Entering, filling, and preparation of medicinal prescriptions. Helped to ensure a clean and orderly environment. Demonstrated superb customer service in a fast track busy environment.

Best Buy, Matteson IL, 2007 to 2008

Sales Rep/cashier- Assisted customer with electronic selections. Received monies for purchases and balanced register daily for purchases, credits and returns. Helped to ensure a clean and orderly environment.

Dors Rehabilitation Services, Chicago IL, 2005 to 2007.

Personal Care Assistant- Provided assistance as needed by client on a daily basis. Assistance included cooking, cleaning, handling of cash, grocery shopping, and light maintenance of home.

References Available Upon Request

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