Social Services, Education, Non-profit

Sonia A. Phillip

*** **** **** *** *********, GA 30238 678-***-**** *************@*****.***

Program Manager of Learning to Work

Oversaw the implementation of the LTW Program for over-aged and under-credentialed youth in obtaining and acquiring the knowledge, skills, attitudes and behavioral changes that will maximize their potential. This in turn enabled students to graduate high school, transition into post-secondary education, or into meaningful employment. Engaged young people in internship placement, counseling, youth development and leadership activities. Established a rapport with program participants. Assisted in identifying their educational and career objectives; collaborated on formulating viable post-secondary goals.

EXECUTIVE SUMMARY

Responsible manager with a wide range of experience in all aspects of non-profit management, including program design and curriculum implementation; budgeting and fiscal management; proposal writing; program planning and start-up; as well as supervision and coaching of highly competent staff. 98% of the school’s students that graduated in 2008 participated in the Learning to Work Program. Proven track record of surpassing contractual goals. Astute knowledge of performance-based contracts. Supervision of highly competent staff. Enthusiastic and dedicated.

PROFESSIONAL EXPERIENCE

(Jul. ‘05 – Jun. ‘11) New York City Mission Society- The Learning to Work Program - (Program Manager) NY, NY

Managed an operating budget of $5 million. Coordinated all the facets of The Learning to Work Program; managed 90 paid internships. Worked in partnership with DOE, teachers and internship sites to support classroom instruction. Assisted in sphere heading, planning and implementing various community fairs, special events and fundraisers. Hired and supervise program staff.

(Apr.’03 – Jun.’05) New York City Mission society – New Beginnings - (Acting Director) NY, NY

Assessed students’ educational, social, emotional and medical needs. Provided counseling, case management and youth development activities to students whose disruptive behavior created temporary removal from school. Referred families and students to needed services. Conducted career exploration, employability skills, personal growth and development workshops as well as Conflict Resolution and Peer Mediation trainings.

(Mar.’01 – Apr.’03) New York City Mission Society – Executive Office - (Programs Coordinator) NY, NY

Managed 12 school-based programs with a budget of $2.5 million. Supported the Director of School-Based Programs in all aspects of programming. Prepared and monitored programs budgets and the daily operations of school-based activities.

(Oct.’00 – Mar.’01) New York City Mission Society – AIDP Program - (Program Manager) BX, NY

Increased the service level of programming by clarifying the scope of service needs of elementary and middle school students. Improved students’ attendance rate by 93%. Responsible for improving the quality and efficiency of service-delivery.

(May’ 99 – Oct.’00) Catholic Home Bureau – (Social Worker II) BX, NY

Provided family-focused social work services. Collaborated with agencies, institutions and policy makers to involve families in their case planning. Provided 24hr crisis intervention.

(Feb.’98 – Mar.’99) Yokosuka Family Services Center (Japan) – (Teacher of English Language) Yokosuka, Japan

Engaged clients in conversational English lessons. Learners included individuals as well as groups. Prepared daily lesson plans and curricula tailored to clients’ needs.

(Aug.’96 – Aug.’97) St. Christopher Ottillie- (Family Specialist) Queens, NY

Evaluated and assessed clients’ needs and implemented appropriate services. Developed diagnostic profiles and treatment plans to address therapeutic needs. Facilitated workshops on mental health issues and advocacy.

(May’92 – Jul.’96) Richard Allen Center on Life – (Proposal Writer) NY, NY

Generated $2 million in unrestricted funding. Provided support services to the Executive Director. Assisted in developing, planning and organizing community events, health fairs and fundraisers.

(May’92 – Jul.’96) Richard Allen Center on Life – (Adoption Case Worker) NY, NY

Provided comprehensive case work services to clients for the finalization of adoptions. Surpassed adoption goals by 50%.

(Jan.’91 – Dec.’91) The New York Amsterdam News – (Reporter) NY, NY

Initiated and cultivated story ideas for publication. Researched stories and clarified source materials. Conducted surveys and polls locally and nationwide. Published various human and special interest articles.

Education

Mercy College – Masters of Science in Organizational Leadership, date of completion, August, 2011

Marymount Manhattan College – Communication Arts, B.A., 1991

Former Member – Board of Directors - The Charles A. Walburg Multi-Service Organization

(Formerly known as Central Harlem Meals on Wheels)

Mentor – The Amachi Program

Contact this candidate