Karen M. Gombosi ~ *** Island Way, #*** ~ Clearwater, FL 33767

Mobile: 815-***-**** ~ E-mail: sckw67@r.postjobfree.com

QUALIFICATIONS

- Technically proficient in Microsoft Office (Word, Excel, PowerPoint, Publisher, Outlook, Access), internet, calendar management, CTI real estate software, QuickBooks, SalesForce, tax return software; knowledgeable in Crystal Reports, JD Edwards and PeopleSoft. The ability to learn new software quickly.

- 25 years extensive experience in office management, business accounting, and high-level administrative support.

- Meeting/event planning and coordination.

- Sales and marketing experience.

- Able to communicate with all levels of staff.

- High degree of organization, time management and attention to detail.

- High degree of confidentiality, professionalism, and customer service.

- Able to cope with shifting priorities, difficult situations and deadlines.

- A high-energy, enthusiastic and dependable individual who excels in challenging and competitive environments.

- Skilled in problem solving and troubleshooting.

PROFESSIONAL EXPERIENCE

Incisent Technologies, Chicago, Illinois July 2010 to Present

Accounting Assistant

Responsibilities: A/P, A/R, billing, collections, journal entries, reconciliations, answer and screen calls for CEO and assist Executive Assistant when needed; preparing contracts and entering contract information in SalesForce, coordinated office move and reorganized offices for CEO, Executive Assistant and Accountant, miscellaneous tasks as needed.

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Snelling Staffing Services, Lisle, Illinois January 2010 to March 2010 (Temporary position)

Executive/Administrative Support

Responsibilities: Providing administrative support for two Presidents and two Directors for the Illinois Education Association, Naperville.

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Trigon International, Bolingbrook, Illinois August 2008 to March 2009

Production Planner

Responsibilities: Planning and scheduling production between departments to insure on-time deliveries and insuring products meet ISO and customer requirements. Produce accurate shipping documents that meet ISO and customers requirements. Knowledgeable of manufacturing processes and customer requirements; assist Administrative Office as needed.

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Snelling Staffing Services, Lisle, Illinois December 2007 to August 2008 (Temporary positions)

Executive/Administrative Support

Responsibilities: 1. Providing Executive support for the CEO of Timberland Knolls, Lemont, 2. providing support for the Quality Control Manager of Trigon International, Bolingbrook, 3. providing Executive support for the Senior V.P. of Real Estate,/Property Manager, V.P. of Leasing and two Construction Project Developers of CityGate Centre, Naperville.

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Forest City Enterprises March 2007 to June 2007 (Temporary position)

The Promenade Bolingbrook, Bolingbrook, Illinois

Administrative Assistant/Receptionist

Responsibilities: Receptionist, answering phones, greeting guests, directing sub-contractors, accepting and directing shipments, preparing and scheduling FedEx shipments, mail distribution; maintaining Tenant’s certificates of Insurance, ordering supplies, filing, copying, assisting other departments when needed; meeting scheduling, preparation and catering.

PROFESSIONAL EXPERIENCE (Continued)

Westfield November 2003 to February 2007

Louis Joliet Mall

Specialty Leasing Manager

Responsibilities: Prospecting Tenants, making leasing deals, preparing proposals and lease agreements, rent collection, enforcing tenant rules & regulations; monitoring tenant sales, visual merchandising, marketing,; monthly reporting & forecasting, preparing and managing specialty leasing budget; Assisting marketing with special events and tenant meetings.

Accomplishments:

- Consistently exceeded company sales goals.

- Implemented new avenues for generating specialty leasing revenue (i.e. sponsorships, leasing barricade and ceiling space).

- Consistently achieved zero year-end A/R balance for Specialty Leasing Tenants.

- Produced and managed special events increasing consumer traffic and resulting in increased revenue for retailers and the property.

- Increased the company’s cart leasing program from 13 to 34 carts, resulting in a 356% increase in specialty leasing revenue.

Affiliations:

- International Center of Shopping Centers (ICSC) – 2004 – 2007

- Joliet Chamber of Commerce Member – 2004 – 2007

- Working Women’s Council Member – 2004 – 2007

- Women’s Network – 2004 – 2007

- Plainfield Chamber of Commerce Member- 2007

- Women You Should Know Member – 2007

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Westfield November 1996 to November 2003

Fox Valley Center

Administrative Assistant/Office Manager

Responsibilities: Support Sr. V.P./Property Manager, managing calendars, planning, coordinating, and scheduling meetings, makes travel arrangements, liaison between internal departments, tenants, customers, vendors, contractors, and insurance companies; prepares and distributes notices, agendas and minutes well in advance of meetings; prepare weekly, monthly and yearly reports, manage petty cash account, monthly rent collection, assist Property Accountant and Marketing Director; collect and maintain tenant’s sales database, payroll, preparing expense reports, human resources liaison; knowledge of union employees rules; processes new hires and terminations, knowledgeable of company insurance plan and 401K, OSHA standards and reporting, budget preparation, manage property insurance claims, plan and coordinate company events, assist specialty leasing (Enforcing Tenant Rules & Regulations, collecting startup costs and monthly rents, obtaining certificates of insurance, tenant setup, explaining Lease terms); maintain and program phone system and exterior electronic message board.

Accomplishments:

- Promoted from Administrative Assistant to Office Manager.

- Implemented a meeting room using un-leasable space generating revenue.

- Improved Customer Service standards by creating and implementing a translation tool to teach Spanish speaking staff keywords and phrases to communicate with customers.

- Managed, applied and collected Tenant rent and charges.

- Consistently achieved zero year-end A/R balance.

- Implemented and executed a program to contribute unclaimed “lost and found” items to a local charity.

- Promoted from Office Manager to Specialty Leasing Manager for Westfield Louis Joliet.

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Urban Retail Properties, Oak Brook, Illinois November 1994 to November 1996

Oakbrook Center

A/P Specialist/Secretary

Responsibilities: Accounts payable, rent collection, assist Property Accountant, maintain petty cash account, prepare reports, & General Manager’s correspondence; customer service, gift certificate sales and daily reconciliation, mail distribution answering phones.

Accomplishments:

- Promoted from Accounts Payable Specialist/Secretary to Administrative Assistant for Westfield Fox Valley.

PROFESSIONAL EXPERIENCE (Continued)

Johnson Controls Inc., Oak Brook, Illinois March 1994 to November 1994

Landlord Utilities Coordinator

Responsibilities: Generate energy trending/allocation reports (electric, gas, steam, power and water), prepare actual and estimated landlord utility billings; prepare estimates and budgets for retail properties.

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Snelling Staffing Services, Lisle, Illinois July 1991 to March 1994

Administrative Support/Secretary/Data Entry

Responsibilities: Working with people on all levels providing administrative support on a variety of assignments for various companies (e.g. McDonald’s Corporation, Johnson Controls, Blistex, Inc., Van den Bergh Foods Co., and Metromail, Applied Learning, American Drug Stores, Tellabs, Swift-Eckrich, Inc.)

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Freedman Anselmo & Lindberg, Naperville, Illinois December 1989 to July 1991

Legal Secretary

Responsibilities: Preparing legal documents, transcribing dictation, data entry, client billing, general clerical duties and relief receptionist.

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World Supply Corporation, Lemont, Illinois August 1984 to December 1989

Computer Systems Administrator

Responsibilities: Managed and maintained Triad 91A mainframe computer system, daily startup and end-of-day run, generated and distributed daily reports, responsible for the organization and setup of special projects, data entry) i.e. order processing, customer billing, price changes, inventory control) train new users on system and customer service.

Accomplishments:

- Promoted from Order Entry Clerk to Assistant Computer Operator in

- Promoted from Assistant Computer Operator to Computer Systems Administrator

- Initiated and coordinated a system to return merchandise via freight truck which netted the company a 5% profit.

OBJECTIVE

Seeking a position as a high-level Administrative and/or Accounting Assistant where my 25 years of extensive experience will be further developed and utilized.

I am a motivated, dedicated and diversified professional. I have the drive and ability to take charge and get the job done. I am a self-starter, team player and a problem solver.

EDUCATION AND TRAINING

ICSC, eDistance Learning – Shopping Center Management– Certificate of Completion 2006 - 2007

Triad Consumer Education Center, Livermore, California- Certificate of Completion 1988

Computer training – Triad 91A Mainframe (Administration, Purchasing and Forecasting, Inventory Control)

Joliet Junior College, Joliet, Illinois 1983 – 1984

Course Credits

Financial Planning, Microcomputers (Word Processing, Lotus spreadsheets, Basic Programming, D-Base III), Algebra, Blueprint Reading

Lockport High School, Lockport, Illinois 1979 - 1983

H.S. Diploma

Business Education, Secretarial Practice, Accounting, Typing, Basic Computer Language

- Honor Roll 1982 and 1983.

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