Administrative Assistant
Resume:
Kim Cope
Charleston, SC *9414
Home: 843-***-****
Mobile: 843-***-****
Email: *********@*****.***
Education
Western Carolina University 1993-1998
Bachelor of Science 1998
Work Experience
August 2008-Present: MassMutual
August 2008-Present- Administrative Assistant
• Handling all incoming calls and client correspondence.
• Scheduling all appointments and preparing corresponding materials.
• Mastering client data software and applying to day-to-day operations.
• Coordinating weekly team meetings.
• Helping with submission of new business applications in a timely manner; Ensuring accuracy and completeness.
• Tracking new business and following up with underwriters to ensure it is moving through the pipeline efficiently. If not, escalating to the responsible agent/party.
• Ordering supplies as needed.
• Keeping appointment calendars/schedules.
• Coordinating and planning seminars and client appreciation events.
• Participating in meeting planning, client strategy and proposal generation.
January 2004-August 2008: Weichert Realtors Dean-Kelby
August 2007-August 2008 Relocation Director and Assistant of Operations
Relocation Director
• Oversee all aspects of buyers and sellers who are relocating with their company to and from the Charleston area.
• Assign agents to perform Broker Market Analyses for potential listing properties.
• Review relocation paperwork from corporations to ensure validity.
• Maintain ongoing contact with agents within our company to ensure clients are receiving services needed to reach their goal of selling or buying a home.
Assistant of Operations
• Maintain files for employees and agents of the company.
• Disburse and collect funds for Accounts Payable and Accounts Receivable.
• Prepare and disburse commission checks for agents.
• Run reports using Microsoft Office applications and an in-house database.
March 2007– August 2007 Sales Manager for Clements Ferry office
• Supervised office of 20-30 active agents.
• Conducted weekly office meetings with agents to update them on new laws and
company policies.
• Recommended agents for monthly awards to the corporate office.
• Conducted one-on-one meetings with agents to review progress, ensure sales goals were met
and alleviate any concerns.
January 2004-March 2006 Realtor
• Achieved distinction of Top-10 in Real Estate Sales for Weichert Realtors Dean-Kelby in 2005.
May 2001-September 2003: Carolina First Bank
Teller
• Provided exceptional customer service and completed all transactions in an accurate and timely
manner.
• Adhered to bank policy and procedures, teller policy and procedures and security policy and procedures to protect clients and avoid losses to the bank.
• Consistently balanced cash drawer independently and accurately while maintaining a neat and organized teller station.
• Assisted Head Teller/Teller Supervisor with other duties and assignments as assigned and substituted for Head Teller when Head Teller was absent or on vacation.
May 1999– May 2001: California Dreaming Restaurant
Manager
• Managed 30-50 employees at any given time of a shift.
• Maintained inventory and purchasing for bar department of the restaurant.
• Completed all required paperwork including forms, schedules, and reports needed to maintain the bar department.
• Maintained the cleanliness and standards needed to meet or exceed DHEC as well as company regulations.
• Ensured all food was prepared and served according to restaurant’s recipes, portion, and serving standards.
• Controlled cash and cash receipts during any given shift in accordance to the cash handling policy and procedures for the restaurant.
Awards Achieved
• Weichert Realtors Achievement Award - 2004
• Weichert Realtors Executive Club Award - 2005
Licenses and Certifications
• South Carolina Real Estate License
• South Carolina Accredited Buyers Representative
Computer Skills
• Windows Vista
• Microsoft Office Applications
Contact this candidate