Customer Service High School

Lizmarie Velez

** *** ******

Newark, NJ *****

Tel.: 973-***-****

Email: *************@*****.***

OBJECTIVE:

Obtain Position in an organization where I can utilize my strong customer service and communication skills to grow the business and hopefully be offered future growth opportunity.

EDUCATION:

Rutgers University, New Brunswick, NJ

Majoring in Communication, Minor in Labor Studies Class of 2012

Arts High School, Newark, NJ

High School Diploma, June 2007

PROFESSIONAL EXPERIENCE:

Sonny Werblin Recreation Center - New Brunswick, NJ

Sept. 2011 - Jan 2012

Front Desk Assistant/ Receptionist

• Assisting new customers with product inquiries and equipment selection

• Relaying company policies and guidelines to new customers

• Training and monitoring new team members to ensure quality customer service

• Maintain equipment inventory

• Handle high call volumes

The Rutgers Club - New Brunswick, NJ Sept. 2010 - May 2011 Waitress

• Waiting tables in a high volume/ fast paced environment

• Assist in training new employees

Target - Clifton, NJ Aug. 2008 – Aug. 2009

Sales Associate

• Provided customer service to prospective customers

• Maintained cleanliness and order of assigned area

• Provided training to new employees

EOF Work-Study Essex County College - Newark, NJ Jan. 2007 - May 2008

Receptionist to University Dean

• Administrative Filing

• Data Entry

• Supervises and coordinates various department activities

• Served as a resource and referral source for students seeking assistance

Abercrombie and Fitch Company - Elizabeth, NJ May 2006 – Oct. 2008

Sales Associate

• Provided customer service to prospective customers

• Maintained cleanliness and order of assigned area

• Assisted in sourcing and training new employees

QUALIFICATIONS:

• Fluent in English & Spanish

• Detail Oriented

• Strong Multitasking Abilities

• Efficient Typing Abilities

• Ability to work collaboratively in support staff and leadership roles

Contact this candidate