Manager Customer Service
Resume:
Don Gleason
East Meadow NY *****
**********@*****.***
To whom it may concern;
Please allow me to introduce myself. My name is Don Gleason and I am currently seeking employment as a parts manager in automotive industry within the Long Island NY area.
I have an extensive parts management background as you will see by my enclosed resume. In addition, I have also owned my own successful inventory company. I possess strong interpersonal/leadership skills, am highly organized and customer oriented. I also possess the ability to handle multiple competing tasks and priorities. In addition, I am well versed in Reynolds & Reynolds and ADP inventory control systems as well as MS excel, word and outlook.
If your current management team is not performing to your expectations or if would like to take your parts business to the next level, feel free to contact me to discuss my qualifications and future possibilities. I can be reached at 516-***-****.
Thank you for your consideration.
Don Gleason
Don Gleason
2364 Hudson St.
East Meadow NY 11554
**********@*****.***
Objectives
To join a company where I may utilize my extensive Automotive Experience and Expertise to achieve corporate and personal goals.
Experience
Honda Manhasset – Manhasset,NY – 02/2011 – 12/2011 – Parts Manager – Managed a staff of 7 – Reorganized entire department after takeover while increasing sales and gross profit over 150%.
Route 22 Honda – Hillside, NJ – 06/2010 – 01/2011 - Parts Manager – Increased net profit 4% while reorganizing entire department and inventory.
Mortgage Now Inc., Easton PA, – 01/2010 – present – Licensed Mortgage Banker
Benchmark Handyman Services, Howell NJ – 01/2008 – 01/2010 – Owner/Operator
Garden State Honda, Passaic NJ – 06/2007 – 01/2008 – Parts & Service Director Directed 38 Employees – Helped to get Company reorganized after buy-out
Bay Ridge Honda Volvo Saab Kia Suzuki, Brooklyn NY – 07/1999 – 06/2007 – Parts Manager Managed 5 Car Lines – Controlled 1.7 Million in Inventory – Managed Staff of 14 – Increased Gross Profit 166%
Royal Inventory Control, Brooklyn NY – 04/2001 – 12/2005 – Owner/Operator – Conducted certified parts department inventories.
Plaza Honda Mazda Dodge Kia, Brooklyn NY – 12/1995 – 07/1999 – Parts Manager Managed 5 Car Lines – Controlled 1.2 million in Inventory – Increased Net Profit 8%
DCH Manhattan Honda, New York NY – 6/1989 – 12/1995 – Wholesale Parts Manager – Increase Sales over 400%
Skills
• Organizational – Strong organizational skills
• Communication – Customer service oriented
• Bookkeeping – Accounts Payable and Receivable – Inventory Control
• Computer Skills – R & R Inventory Control, ADP Inventory Control, MS Word, MS Excel, MS Outlook,
References
Honda Manhasset – Chris Theirran – Parts & Service Director – 516-***-****
John Pompile – American Honda Motor Co. - District P & S Manager – 860-***-****
John Koenig – Plaza Acura – Parts Manager – 516-***-****
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