**Willing to relocate within the state of texas for the right opportunity**
Kelly M. Campbell
***** ** *** ****, *****, TX 75789
Home / Cellular: 903-***-**** / 602-***-****
http://www.linkedin.com/in/kellymcampbell
Management Professional
Loss Prevention / Asset Protection / Operations / Safety / Security
Dedicated Professional with track record of success in positions of increasing accountability. Background includes experience in Big Box Retail, Specialty Retail and Grocery. Proven leadership skills include Multi-Location Management, Recruiting, Influencing, Motivating, Partnering, and Employee Education and Training. Excellent problem solver. Fifteen years of successful resolutions to company loss through Investigation, Policy/Procedure Revision, Auditing, Education, Interview, Interrogation, Documentation, and Assisting with Prosecution and Recovery Efforts. Communicate successfully and productively to any and all types of people.
Core Competencies Include:
Verbal/Written Communications
Training and Education
Investigation
Exception Based Reporting Skills
Computer and Technical Skills
Internal Audit
Interview and Interrogation
Building Partnerships
Safety Administration
Effective Operations Management
Providing Security Recommendations
Profit and Loss Analysis
Multi Location Leadership
Attaining Law Enforcement Alliance
Interpersonal Skills
Employment History
Blockbuster Inc - Regional Loss Prevention Manager - Phoenix, AZ - Jun. 2008 - Mar. 2009
Responsible for Loss Prevention in approximately 185 store locations in two states. Educate and influence District Managers to provide a proactive approach to Loss Prevention. Conduct store visits to ensure compliance and identify opportunity. Provide guidance to Regional, District and Store staff on operating facilities in a manner that promotes profitability and reduces loss. Identify loss causing opportunities and implement strategies to deter or prevent future loss. Identify and investigate situations causing loss to the company recovering all possible assets through interview and recovery procedures. Work with Law Enforcement to investigate criminal activity as appropriate. Act as a liaison between the company and Law Enforcement.
Leslie’s Poolmart Inc - Corporate Loss Prevention Investigator - Phoenix, AZ - Feb. 2006 - May 2008
Responsible for Loss Prevention in approximately 600 locations in thirty-seven states.
Audit locations to insure compliance and identify opportunity. Educate and influence District Managers to provide a proactive approach to Loss Prevention. Provide guidance to District and Store staff on operating facilities in a manner that promotes profitability and reduces loss. Identify loss causing opportunities and implement strategies to deter or prevent future loss. Identify and investigate situations causing loss to the company recovering all possible assets through interview and recovery procedures. Act as a liaison between the company and Law Enforcement. Work with Law Enforcement to investigate criminal activity as appropriate.
Lowe’s Home Improvement - Loss Prevention and Safety Manager -Humble, TX - Aug. 2002 - Mar. 2005
Investigate/interview incidents of external and internal dishonesty. Apprehend shoplifters. Audit all store operations to identify, prevent and/or recover losses resultant to operational errors. Perform internal audits involving hazmat compliance, cash paid-outs, cash register over and shorts, refunds, missing refunds, receiving practices, EAS procedures, credit card usage, check acceptance procedures, store deliveries, alarm exceptions, carpet or other rolled goods sales, employee safety procedures and employee purchase transactions. Act as a liaison between the company and Law enforcement.
Target Inc - Asset Protection Team Leader - Humble, TX - Aug. 1994 - Aug. 2002
Hire, train and supervise Asset Protection Personnel. Identify, investigate and interview employees regarding incidents of internal dishonesty. Apprehend and train investigators on the apprehension of shoplifters. Complete and file all necessary internal and/or police reports to insure proper documentation for court and/or civil recovery procedures. Research and gather data pertaining to Organized Retail Crime cases. Monitor credit card and check fraud incidents to detect patterns or repetitious occurrences to initiate new investigations as needed. Responsible for accident and claims investigations. Assist in fire drills, sprinkler system tests, Fire Marshall Tours and monthly store inspections. Review compliance to all Cash Control Procedures and related documentation. Insure that charting and investigation of cash discrepancies is completed per company policy. Act as a liaison between the company and Law Enforcement.
Off due to personal family crisis - Mar. 2005 - Feb. 2006
Education and Training
Wicklander-Zulawski - Advanced Interview and Interrogation Techniques - 2007 - California
Wicklander-Zulawski - Interview and Interrogation Techniques -1998 - Texas
Rockhurst College Education Ctr. - Assertiveness Skills for Managers and Supervisors
San Jacinto College - Advanced Excel - 1997 - Clear Lake, TX
Franklin Covey - Time Management
Target Stores, Inc. - Diversity Training 1&2
Target Stores, Inc. - Standards and Ethics Training
Selected Accomplishments
· Substantial shrink Reduction
· Successful high profile case resolution
· Recognized for Increased Training Statistics
· Innovative Problem Solving
· Recognized for being Team Oriented
· Recognized as a Leader Among Peers