CAMIEL QUICKSALL

Cell: (***) *** – ****

E-mail: sbf1fj@r.postjobfree.com

**** ********* ***** | Pflugerville, Texas 78660 | www.linkedin.com/in/camielquicksall

CLIENT SERVICES MANAGER

Sales Support | Team/ Project Management | Client Relationship Management

Highly motivated and dedicated "grab the bull by the horns" professional with over 5 successful years of combined experience in Finance, Operations, Sales Support, Customer Service and Marketing. Proficient Manager eager to make notable contributions towards the growth of the Employer’s bottom-line by delivering quality results in deadline-sensitive environments while exceeding client expectations.

KEY SKILLS / COMPETENCIES

Strong Problem-Solving Skills | Detailed-Oriented | Proactive/ Self-Motivated | Project/ Program Management | Strong Organization Skills | Strong Communication Skills | Effective Leadership Skills | Adaptable/ Flexible | Exceptional Team Player | Exceptional Analytical & Reporting Skills | Exceptional Budgeting & Forecasting Skill | Quick Learner | Bi-lingual in Spanish | ADP | Great Plains | FRX | EDI | DRC | Siebel | SAP | Gelco | Outlook | Word | Excel | Powerpoint | Access | Photoshop

PROFESSIONAL EXPERIENCE

Sell-Thru Services, Inc. Austin, Texas July 2001 – June 2010

(Sales and Marketing Agency)

Operations Manager, Sales Support (January 2008 – June 2010)

Selected Accomplishments/ Responsibilities

Phenomenal customer service, management and analytic skills led to rapid advancement to Trade Finance/ Operations Manager for the largest and most profitable client in company’s portfolio.

Took the initiative to streamline operations and create processes that dramatically improved both team performance and morale during adverse conditions.

• Direct Liaison between clients and internal group to include: requirements gathering, scoping, development, coordination, implementation and follow-up of projects, massive and complex Mail Outs, Kick-off meetings, Training sessions and Web-Exs.

• Gained efficiencies by setting clear and concise project objectives, due dates and follow-up with internal resources to meet the company and client goals.

• Consistently received accolades for demonstrating the highest level of proficiency in operation functions and for following and improving processes, policies and procedures.

• Drove superior client satisfaction by providing clients with accurate and timely project status reports.

• Assessed, recommended and led directional changes in client projects to facilitate professional delivery of services to be completed accurately, on-time and within budget.

Trade Finance Manager (January 2002 – December 2009)

Selected Accomplishments/ Responsibilities

Within one year of hire date, promoted to Trade Finance Manager as a result of significantly strengthening client relationships by learning and maintaining CRM systems quickly and accurately.

In a unanimous decision by company President and all department directors, selected as the first corporate employee to receive “In the Spotlight” recognition (May 2007) as result of adding valuable contributions to the internal company and to the clients.

• Managed recruiting, training, coaching and developed employees; created new policies and procedures for Trade Finance department.

• Set goals for Trade Finance team and created key performance measures that ensured tasks were completed accurately and timely.

• From ground-up developed successful processes for tracking, forecasting, budgeting and analyzing annual promotional funds of over $4M.

• Created financial reports and led trade finance presentations for potential clients, current clients and/or executive meetings; presentations generated additional revenue as new and current clients requested new or additional Trade Finance services.

Accounting / Payroll / 401K Administrator (July 2001 – December 2008)

Selected Accomplishments/ Responsibilities

Within the first two months of being assigned Trade Finance tasks, through hard work, and quick learning skills, recuperated over $60K of lost commissions.

• Prepared and distributed client invoices of ranging from $5K up to $20K per project.

• Prepared forecast and analyzed department budgets for 36 managers.

• Developed client research reports with cost-benefit analysis which helped company become more efficient; saved company $30K a month by combining territories and set accountability measures such as average call time parameters for sale representatives.

• Successfully assisted/ processed AR, AP, bank reconciliations, journal entries, monthly account reconciliations, year-end reconciliation, 401K Audits and Client Audits

January 2001 – June 2001 Took maximum allowed college credit hours toward completion of BBA.

Oxford Commercial, Austin, TX October 1995 – January 2001

(Commercial Real Estate)

Office Manager Assistant (January 1998 – January 2001)

Receptionist (January 1995 – December 1997)

EDUCATION

Texas State University, San Marcos, TX

Bachelor of Business Administration in Management, 2001

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