HUMAN RESOURCE PROFESSIONAL
Experienced, dedicated, employee relations focused
Leadership
Training & Development
Customer Service
Safety & Wellness
Compensation Labor Relations
Talent Acquisition
Mentoring
Benefits Admin
Vendor Relations Problem Solving
Team Player
On-boarding
Multi-State Payroll
Project Management
Education
Master of Science in Human Resource Management
TROY UNIVERSITY, Atlanta, GA
Bachelor of Science in Organizational Management
VOORHEES COLLEGE, Denmark, SC
Technical Skills:
Office Package: Microsoft Office Suite, Microsoft Outlook, Taleo Management Recruiting Software, ADP, PeopleSoft
Operating Systems: Windows2000, Windows ME, Windows Vista and Windows XP
Professional Accomplishments
Home Depot Corporate Division
Seasonal Staffing Analyst Atlanta, GA 01/2011 – 06/2011
o Responsible for executing the talent acquisition process for the Home Depot US retail stores, ensuring the company hires a diverse, high-performing workforce.
o Interviewed and recommended potential candidates for positions within the Home Depot retail stores, while monitoring staffing metrics to evaluate staffing performance and drive continuous process improvement.
o Collaborate across teams to leverage data on workforce projections, hiring trends and best practices to proactively identify any needed adjustments to the staffing strategies.
o Partner with store leaders and Staffing Consultants to ensure staffing processes are managed in an effective and consistent manner.
United States Department of Labor (Federal Government/GS 11 Equivalent)
Contract Immigration Program Analyst, Atlanta, GA 11/2008 – 11/2009
o Interpreted and utilized administrative law, federal regulations, standard operating procedures, electronic databases, and changing policies from the U.S. Department of Labor, to achieve a critical increase in program compliance by 75%.
o Analyzed and streamlined program implementation procedures within the Appeals Unit, contributing to a 50% reduction of the unit’s backlog.
o Entered and maintained foreign labor applications into Case Management System Application (CMS) and verified files and data using Occupational Information Network (O*NET) and search engines.
o Developed responses and language regarding legal matters resulting from inquiries from the Board of Alien Labor Certification Appeals, the U.S. Department of Labor, legal representation, senior management, non-governmental organizations, and the general public.
Citi Lite (Consulting Services)
Human Resource Consultant Atlanta, GA 10/2005 – 08/2008
o Undertaking quality assurance checks and liaising with external consultants and management to ensure effective meeting of guidelines and standards.
o Identifying, reviewing, and advising on tasks related to recruitment process and employment strategies to meet human resources requirements.
o Coordinating and participating as a selection panel member in recruitment process, including selection, appointment process, preparing reports.
o Partnering with HR team member to ensure effective meeting of organization objectives through collaboration, openness and personal development.
GF Health Products (Corporate)
Human Resource Supervisor/Administrator, Norcross, GA 10/2004 – 10/2005
o Directly supervised staff, assigned and directed work; conducted interviews, hiring and orientation of new staff; conducted training, coached; evaluated appraisals; and ensured quality of work.
o Advised senior management concerning human resource issues; investigated human resource related problems and made recommendations to management.
o Maintained Human Resource Information System (ADP/ABRA), and records and compiles reports from database, also served as backup to payroll and supervision of employment deductions and garnishments.
o Recruited and interviewed candidates, conducted new hire and benefit orientations and training, background checks, etc.
o Insured company’s compliance with I-9, OSHA, COBRA, FMLA, Unemployment, Workman’s Comp, etc.
o Performed benefits administration to include working with agents, communicating benefit information to employees, including, but not limited to, medical/dental (Open Enrollment).
o Provided HR advice and support to line managers and employees, ensuring policy and procedures were followed.
Pepperidge Farm, Inc. (Manufacturing)
Employee Relations Specialist, Aiken, SC 03/2003 – 10/2004
o Assisted in supervising a variety of programs and policies regarding employees such as advertising job positions, applicant screening and recruitment, processing applications, verifying employment, separation, contracts, and compensation schedule in compliance with organization’s policies, contracts, laws, and agreements.
o Interpreted various written materials such as transcripts, employment records, references, employment regulations, and education codes.
o Maintained Human Resource Information System (PeopleSoft8) records and compiled reports from database.
o Responsible for benefits administration, open enrollment, tuition reimbursement, working with vendors and brokers, etc.
o Communicated and partnered with other departments, employees, applicants, administrators, and staff provide information and assistance regarding recruitment, transfers, employment, personnel records and legislation.
o Partnering with Risk &Safety regarding data and trend analysis and process management with recommendations for process improvements. Ensuring good functional lab activities, equipment and training programs for lab technicians.
Safety-Kleen, Inc. (Corporate)
Human Resource Generalist, Columbia, SC 08/1998 – 01/2003
o Reviewed employee complaints and ensuring accurate and timely documentation of concerns or issues.
o Facilitated actions to resolve the employee issues and escalating them to appropriate management team.
o Participated in development and execution of orientation programs and procedures for new employs.
o Participated in interviews as required and assisting staff members in identifying and creating job related interview questions. Checking applicant references, making job offers and initiating needed paperwork.
o Administered and explaining benefits to employees, serving as liaison between insurance carriers and employees. Recommended, developed, and scheduled development and training courses.
o Utilized Automated Data Processing (ADP) to process multi-state payroll for large company; Responsible for processing/paying over 1000 employees, on a biweekly payroll cycle in order to pay employees in a timely and accurate manner.
Certifications and Professional Affiliations
Candidate for Professional Human Resource Certification (PHR/SPHR)
Member of the Society of Human Resource Management (SHRM)
Member of the SHRM Atlanta Chapter