Sales Manager

GAURAV KUMAR MISHRA

Mobile: 956******* ~ E-mail: *****************@*****.***

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Passionate Sales & Marketing / Business Development Manager with 7 years of experience and exceptional ability to work with teams to market and sell multiple products/services in B2B & B2C. Energetic & Strong in Planning, Developing and Implementing the Sales Process with other revenue generation activities.

Location Preference: Bareilly / Shahjahanpur / Across Uttar Pradesh / Delhi / NCR.

Synopsis

MBA (Marketing & Retail) professional with 7 years of experience in Sales & Marketing, Business Development, Key Account Management, Channel Management and Team Management.

Well Experienced Sales & Distribution Professional.

Currently working with MAX New York Life Insurance Company Limited as an ADM.

Adept at managing General & Life Insurance business operations with focus on top-line & bottom-line performance.

Deft in supporting operations inclusive of conceptualising & implementing short / long term plans; managing teams with focus on excelling business targets.

Leading the performance of team members to ensure efficiency in sales operations & meeting of targets.

Proven track record in building consumer preference & driving volumes, thereby developing new streams for revenue growth.

Ability to support & sustain a positive work environment that fosters team performance with strong communication and relationship management skills.

Core Competencies:

- Business Development - Team Management - Corporate Tie-ups

- Client Management - Key Account Management - Channel Management

- Campaign performance tracking - Needs assessments - Competitive analysis

- Customer targeting - Team development/training - Strong lead development skills

Proficiency Forte

Sales & Marketing / Business Development

Driving the sales activities and generating sales of products by cross selling & up selling within the branch.

Conducting competitor analysis by keeping abreast of market trends and devising effective counter measures.

Mapping the sales plan, delegating individual targets and driving marketing initiatives & coordinating with the sales team to achieve goals.

Key Account Management

Generating business through key clients and mapping client’s requirements & providing expert advisory services to the existing and future customers.

Building and maintaining healthy business relations with major HNI clientele, ensuring maximum customer satisfaction matrices by achieving delivery & quality norms.

Sustaining a customer centric environment that fosters development opportunities and motivates high performance amongst Customer Service Team as well as among the team members.

Team Management

Leading, nurturing & monitoring the performance of the Team / Channel Partners to ensure efficiency in process operations & meeting of individual & group targets.

Imparting / organization training program for new recruits, while ensuring their career development and positive contribution to the company.

Creating a dynamic environment that fosters development opportunities and motivates high performance amongst the team members.

Channel Management

Identifying and networking with channel partners, resulting in deeper market penetration and reach; building brand focus in conjunction with operational requirements.

Evaluating performance & monitoring their sales and marketing activities.

Analysing & reviewing the market response / requirements and communicating the same to the channel sales team for accomplishment of the business goals.

Career Contour

Jul ’11 – till date with MAX New York life insurance Company Limited, Faridabad as Agency Development Manager

Reporting to the Office Head.

Key Deliverables

Identifying, motivating potential candidates to enroll for becoming IRDA Agents / Channel Partners by ensuring IRDA certification within the prescribed time and guidelines.

Regular field on demonstrations, doing PRP, GID’s, IID’s & other team development activities.

Handling relationships with existing HNI clientele, Schools and colleges for maximum quality recruitment & revenue generation.

Acquisition of new prospects base from SME’s, corporate clients, schools and colleges by visiting and giving presentation, conducting BTL and other promotional activities for maximum recruitment & revenue generation.

Ensuring the familiarization of company's products, policies and sales process with Agents / Channel Partners by maintaining an MIS of various classes of products.

Troubleshooting with various depts. For smooth achievement of team targets.

Identifying, communicating and agree on the revenue targets with Agents / Channel Partners on various classes of business & geographical segments by balancing their portfolio.

Ensuring the lower dormancy ratio of active vs. total agents/business partners’... Ensure constant up gradation of agent’s/business partner’s knowledge of company's new products and underwriting guidelines.

Mentoring the Channel Partners / Agents, maintaining good and cordial relationship with them as well as with customers, resulting in deeper marketing penetration.

Liaising with the Channel Partners / Agents to assist them to promote the product in the market.

Recruitment of Advisors / Business partners / Distributors / DSA’S.

Significant Highlights

Have done 6 policies with AFYP i.e. Annual premium of Rs. 1, 43,000 against target of 5 policies with AFYP of Rs.1, 00,000 as MY5 assignment and finally qualified for the Farewell Night Competition & MOS1.

Placed Outstanding Performer in the evaluation of MOS1 training session among 24 participants in all parameters of Recruitment & Development activities. – Using verbatim scripts for recruitment & development activities, screening of candidates, Fact Finder etc....

Jan’10 – Jun’11 with Bharti Axa General Insurance Company Limited as Sales Manager

Reporting to the Area Sales Manager.

Key Deliverables

Generating various classes of business through Channels Partners / Agents by motivating them and strengthening the relationship with them.

Identifying, motivating potential candidates to enroll for becoming IRDA agents / Channel Partners by ensuring IRDA certification within the prescribed time and guidelines.

Ensuring the familiarization of company's products, policies and sales process with Agents / Channel Partners by maintaining an MIS of various classes of products.

Identifying, communicating and agree on the premium targets with Agents /Channel Partners on various classes of business & geographical segments by balancing their portfolio.

Ensuring maximum mobilization through regular follow-ups and strengthen the relationship with Agents as well as with Channel Partners to ensure the channel profitability.

Troubleshooting with various depts. for smooth achievement of team targets.

Mentoring the Channel Partners / Agents / Team Members, maintaining good and cordial relationship with them as well as with customers, resulting in deeper marketing penetration.

Recruitment of GI advisors, distributors and dealers.

Administering the Retention Business.

Significant Highlights

Managed a team of 60 IRDA Advisors as well as other corporate channels & brokers.

Handled key Channel / Business Partners such as SMC.

Have activated the dormant Agents / Channel Partners assigned to me.

Aug’08 - DEC’09 with ICICI Lombard General Insurance Co. Ltd., New Delhi as Unit Sales Manager

Reporting to the Sales Manager.

Key Deliverables

Mapping new Business / Channel partners to enhance the sales of General Insurance Products in the market.

Generating various classes of business through Bank Channels / Business Partners / Team Members assigned to me by motivating them and strengthening the relationship with them.

Handling the Team & attaining the sales target through Channels, Direct Market and Retention.

Ensuring maximum mobilization through regular follow-ups and strengthening the relationship with Channel partners / Team Members to ensure the channel profitability.

Mentoring the Channel Partners / Team Members, maintaining good and cordial relationship with them as well as with customers, resulting in deeper marketing penetration.

Liaising with the Channel Employees / Team Members to assist them to promote the product in the market.

Troubleshooting with various depts. for smooth achievement of team targets.

Administering the Retention Business across the assigned region.

Significant Highlights

Generated business worth Rs. 5-10 Lacs per month.

Managed a team of Sales Officers as well as other corporate channels & brokers.

Handled key Channels / Business Partners such as Reliance Retail, India Infoline, India Bulls Finance, DHFL, Barclays Finance, ICICI Prudential Weath Advisory, etc.

Sept’04 – May’08 with Religare Securities Limited, New Delhi

Reporting to the Relationship Manager.

The Growth Path

Sept’04 – Aug’05 Relationship Executive

Sept’05 – Oct’06 Sr. Relationship Executive

Nov’06 – May’08 Asst. Relationship Manager

Key Deliverables

Driving the sales of Demat Accounts.

Conducting corporate sales as well as delivering new scheme presentation for the clients.

Providing client support for addressing any query.

Scholastics

MBA (Marketing & Retail) from Rai Business School, New Delhi (Madurai Kamraj University) in 2008.

Post Graduate Programme in Planning & Entrepreneurship (PGPPE) from Rai Business School, New Delhi in 2008.

B.Sc. from Rohilkhand University, Bareilly in 2004.

12th from St. Paul’s Inter College (U.P. Board) in 2001.

10th from St. Paul’s Inter College (U.P. Board) in 1999.

Software Skills: Comprehensive exposure to MS Office and other Internet Applications.

Personal Snippet

Date of Birth : 29th May, 1985.

Present Address : 81/3, Shyam House, Badarpur Border, New Delhi - 110044.

Permanent Address : House No. 15, Mohalla – Aunta, Near Railway Lines, Lakdi Mandi, Shahjahanpur – 242001, Uttar Pradesh.

Linguistic Abilities : English, Hindi, French & German (Learning).

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