CYNTHIA PALMER

***** ******** ***** • Evansville, IN 47725

sapias@r.postjobfree.com • 812-***-****

Dedicated, deadline-focused professional, positioned to support the “FINANCE” organization by providing high quality Accounting and Controller services.

SUMMARY OF QUALIFICATIONS

• Areas of expertise include contract management, customer service, A / P & A / R, bookkeeping, reconciliation, periodic close-outs, project management, tax preparation, pricing, and payroll.

• Recognized by colleagues and leadership as energetic multi-tasker and quick study; record of consistently producing deliverables within time and budget parameters.

• Superior interpersonal, communication, and relationship-building talents.

• Technical skills include: MS Office Suite, proprietary accounting software, and some Peachtree.

EDUCATION AND TRAINING

MASTER OF BUSINESS ADMINISTRATION – ACCOUNTING 2011

KELLER GRADUATE SCHOOL OF MANAGEMENT Naperville, IL

BACHELOR OF SCIENCE IN ACCOUNTING / IT SPECIALTY 2008

UNIVERSITY OF SOUTHERN INDIANA Evansville, IN

PROFESSIONAL EXPERIENCE

PAYROLL COORDINATOR Dec 2011 – Present

HR SOLUTIONS – ASSIGNMENT AT BRISTOL-MYERS SQUIBB Mt. Vernon, IN

• Process weekly and bi-weekly payroll for more than 500 employees.

• Coordinate new hire, holiday, short-term / long-term disability information.

• Work closely with employees on pay issues using InFor/WorkBrain and SAP.

• Assist Human Resources manager and coordinator with daily duties as needed.

• Schedule new hire exempt employee orientation meetings with upper management team.

• Created new relocation packet including pamphlets to help entice quality candidates to relocate.

• Project Management Assistant – Meeting Notes, Updating SharePoint website, MS Project work.

SENIOR SERVICE ACTIVATION SPECIALIST – PROJECT MANAGER 2005 – 2012

WINDSTREAM TELECOMMUNICATIONS / KENTUCKY DATA LINK (KDL) Evansville, IN

• 12/2011 to 3/6/12 worked diligently to ease transition to new departmental duties as well as clean-up projects as assigned.

• Create new order contracts, deliver high-quality customer service, and manage full lifecycle of multi-million-dollar projects (through commencement of billing) for Company’s largest KDL clients and all school system projects.

• Optimized customer satisfaction levels by collaborating with various internal teams to ensure proper understanding of account specs, respond to customer questions, and identify cost-effective means of service delivery.

• Authored “offnet” (third-party supplier) sheets for customer orders and forward to leadership for approval.

• Supported Project Implementation Team by creating CLLI codes for new builds.

• Generated customer reports on bulk capacity; maintain all associated documentation, and devise / execute procedures to optimize accuracy and increase profitability.

• Worked closely with Company President on project to establish and optimize KDL pricing; ensured achievement of best price principles, co-developed Quote database, and standardized pricing forms.

RECONCILER CORP. ACCOUNTING – TAX DEPARTMENT (contract) 2004 - 2005

OLD NATIONAL BANK Evansville, IN

• Supported Corporate Accounting by processing up to 30 daily General Ledger (G / L) entries.

• Corrected average of 10 rejected items from previous day for all Company transactions.

• Reconciled balance sheets for four non-Bank companies and 25+ accounts.

• Contributed to Tax Department by preparing 100+ personal property taxes.

INSURANCE COMPANY PAYABLES PROCESSOR 2001 - 2004

HUB INTERNATIONAL Evansville, IN

• Issued checks to 50+ insurance companies and processed refund requests; created and mailed monthly installments.

• Supported A / R by serving as clerk for Direct Billing Items and Life & Health Receivables.

• Reconciled A / P balances with companies and verified 10-99s.

• Generated monthly outstanding balance reports for each A / P company; managed relationships with all Company departments to ensure accuracy of customer payments.

ACCOUNTS PAYABLE & PAYROLL PROCESSOR 1999 - 2001

KOCH ORIGINALS Evansville, IN

• Processed weekly payroll for 50+ employees; paid taxes, audited labor records for accuracy, and conducted work order classification to support job-costing.

• Accurately maintained and updated employee information database.

• Managed all AP functions and worked with buyer to guarantee accuracy of all vendor payments.

BOOKKEEPER 1998 - 1999

BOY SCOUTS OF AMERICA - WABASH VALLEY COUNCIL Terre Haute, IN

• Effectively handled all bookkeeping functions; prepared month- and year-end close-outs, made all G / L adjustments, processed bi-monthly payroll for eight employees, and managed all donation invoicing.

• Collaborated with outside auditor to manage not-for-profit accounting.

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