Customer Service Representative

brittany whitten

**** *********

memphis, tn **115

Phone: 901-***-****

Cell: 901-***-****

E-Mail: *****************@*****.***

Career Overview

Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.

Core Strengths

Telephone inquiries

Customer service

Telecommunication skills

Multi-line phone usage

Adaptability

Conflict resolution

Creative problem solver

Listening skills

Excellent communication skills

MS Windows proficient

Fast learner

Accomplishments

Customer Assistance

Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed.

Conflict Resolution

Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.

Customer Service

Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.

Work Experience

August 2009 to February 2012

braun research memphis, tn

call center rep/csr

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