Customer Service Representative
Resume:
brittany whitten
memphis, tn **115
Phone: 901-***-****
Cell: 901-***-****
E-Mail: sa99s5@r.postjobfree.com
Career Overview
Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.
Core Strengths
Telephone inquiries
Customer service
Telecommunication skills
Multi-line phone usage
Adaptability
Conflict resolution
Creative problem solver
Listening skills
Excellent communication skills
MS Windows proficient
Fast learner
Accomplishments
Customer Assistance
Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed.
Conflict Resolution
Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
Customer Service
Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.
Work Experience
August 2009 to February 2012
braun research memphis, tn
call center rep/csr
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