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Office admin/ Customer Service

Location:
Santa Rosa, CA, 95403
Posted:
August 23, 2011

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Resume:

Mary Weaver

**** ********* ******

Mary Weaver

**** ********* *** ***

Santa Rosa, CA 95403

707-***-****

Employment Objective: Customer Service/ Sales/ Receptionist

Summary of Skills and Qualifications:

ü Consistent, courteous customer service skills

ü Excellent communication skills with a friendly, professional demeanor which is visible in all tasks and communications

ü Excellent multi-tasking skills, great team player

ü Excellent problem solving skills in addition to the ability to operate cash register and process payments

ü Experience with accounts payable and collections

ü Learns quickly and accomplishes tasks in a timely manner

Relevant Work History:

Gipson’s Golden INC, Santa Rosa, CA 09/10-current

Office Admin/Warehouse, Duties included but are not limited to answering phones, entering invoices in to Quickbooks, filing and pulling invoices, matching credit cards statements for payment information, bottling honey, making wine truffles, retail and wholesale order taking payments, cleaning, using equipment to bottle honey and label jars, stocking, packing bee pollen and any additional tasks that may need to be preformed.

Cell Treasures, Santa Rosa, CA 03/07-06/08

Sales Associate, Duties included but were not limited to ordering inventory, handling large volumes of cash, bank deposits and opening and closing store. Assisted members of team and customers, performing additional tasks as needed.

Custom Treasures, Santa Rosa, CA 01/05-12/05

Sales Associate, Duties included but were not limited to computer art graphics, ordering inventory, handling large volumes of cash, bank deposits and opening and closing store. Assisted members of team and customers, performing additional tasks as needed.

Mary’s Pizza Shack, Sonoma, CA 03/04-9/04

Hostess, Answered phones, accurately took orders, escorted customers to their seating and assisted with keeping work environment sanitary. Also counted and closed register at end of shift.

Chase Receivables, Sonoma, CA 09/02-08/03

Collector, Contacted customers to collect on installments for overdue accounts, phoned and persuaded customers to pay or arrange payments at later dates, and solicited information such as new address, employment status, and any other task required to function as part of the team.

Sunglass Hut, Santa Rosa, CA 11/01-05/02

Sales Associate, Handled large quantities of cash in addition to ordering and receiving inventory, making bank deposits, handling opening and closing as well as making repairs for customers. All tasks accomplished with emphasis on customer service and assisted customers with any needs or concerns.

Education:

Beverly Training Institute, Sonoma, CA 08/03-09/03

Certificate, Certified Nursing Assistant

Creekside High School, Sonoma, CA 1995-1999

Graduated with Diploma.



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