Top Notch Administrative Assistant

JODY RIVERA

*** ****** ****** ▪ Haines City, FL *3844 ▪ **********@*****.*** ▪ 407-***-****

Top-notch Administrative Assistant 10 years of experience assisting business relations and special projects at the senior management level. Served as primary point of contact for and liaison between management, personnel, clients, and vendors. Maintained excellent written and oral communication skills, problem resolution abilities, and a high level of confidentiality.

SUMMARY OF QUALIFICATIONS

• Type 65 wpm

• Legal and Ethical Concepts of Medical Field

• Extensive Medical Terminology Training

• Medical Transcription – Beginning Level

• Medical Manager Software Training

• Customer Service for Medical Field Training

• Notary

• Microsoft word, excel, outlook, and power point

• Lytec, maximo, cetevo, infinum and Stromberg software

PROFESSIONAL EXPERIENCE

Avatar Holdings, Inc 2006-2009

• Improved work performance by maintaining 7 Customer Care Representatives’ calendars.

• Coordinated appointments for homeowner warranty issues.

• Coordinated “Site Tours” with the homeowner to help ensure their satisfaction of the home.

• Coordinated “New Homeowner Walks” to ensure a timely closing.

• Developed a punch list and distributed it to construction department as well as the sub-contractors.

• Designed a “mailer” to help new homeowners with the maintenance of their home.

• Designed a packet to be given to homeowners with information regarding their new home (ex. Grading, important numbers, maintenance spreadsheet).

Universal Studios Orlando 1996 to 2006

Sr. Administrative Assistant

Technical Services 2002 to 2006

• Coordinated 5 manager’s calendars as well as the Sr. Director’s calendar.

• Coordinated travel arrangements for 5 managers and the Sr. Director.

• Reconciled travel expenses.

• Created and maintained several spreadsheets.

• Attended meetings to take minutes to ensure better communication throughout the department.

• Coordinated luncheons as well as 3 shift BBQ’s to improve the morale in the work place.

• Created and maintained a filing system for 5 managers and the Sr. Director.

• Ordered supplies for the Technical Service division.

• Reconciled P-Cards (purchasing card) for myself as well as the 5 managers and Sr. Director.

• Screened incoming calls.

• Created purchase orders in Infiniumum.

• Created contracts in the CCR system.

Accounts Payable Clerk 1996 to 2002

• Processed check requests for vendors beginning with E, F, S, T, U, V, W as well as for Greenery Production and Orlando Utility Commission.

• Reviewed and Audited payment requests to ensure proper payment

• Reconciled books at the end of the month.

• Distribution of incoming and outgoing mail.

• Developed a spreadsheet to reconcile miss applied monies for the different vendors.

• Back up for the receptionist.

• Scanning back up information for check requests.

• Audit petty cash for reimbursement.

EDUCATION

HIGH SCHOOL DIPLOMA Graduated 1983

Choctawhatchee High School

3.0 GPA

CERTIFIED ADMINISTRATIVE ASSISTANT Graduated 1984

Bay Area Vocational School

4.0 GPA

CERTIFIED MEDICAL ADMINISTRATIVE SPECIALIST Graduated 2009

Ridge Career Center

4.0 GPA

VOLUNTEER WORK

Harvest Food Bank 2003-2004

Contact this candidate