Manager Customer Service
Resume:
JAVIER H. REY
E-MAIL: ******@*******.***
SUMMARY
Professional with more than 5 years of experience in the Auditing, Accounting and Finance fields. I have worked as external auditor and accountant in different kinds of industries such as banking, services, retail, manufacturing, and insurance. I have participated in special assignments such as financial statements analysis. During my transition to the USA I also gained experience as Operations Manager in the warehouse services business. Also I gain experience in Foreclosure and Housing Counseling.
PROFESSIONAL EXPERIENCE
ELEMIS SPA at LOEWS MIAMI BEACH
Miami, Florida
Spa Attendant Actual
Properly open and close spa each day according to Standard Operating Procedures
Acknowledge and greet Guests who enter and leave the spa facilities
Provide detailed descriptions of spa treatments, packages, services, facility features and hours of operation
Handle guests questions and concerns professionally and courteously
HISPANIC COALITION / HISPANIC TRUST 2007 - 2010
Miami, Florida
Foreclosure and Housing Counselor / Clients Assistance
Financial Literacy Program Counselor -
Foreclosure Housing / Credit /Mortgage - Counseling
Financial Analysis (Housing, Budget, Purchase, Credit )
CONSULTING BUSINESS SOLUTION INC. 2006 - 2007
Miami, Florida
Financial / Accounting Assistant
Financial (accounting) and administrative consultant assistant. Service directed to clients in the financial and wholesale/retail, business, Clients Bookkeeper
Javier Rey Page 2
BANCO DEL PICHINCHA – Miami Agency 2004 - 2005
Miami, Florida
OPERATIONS ASSISTANT
Assisted in areas of financial information such as Paying and Receiving & Computer Proof .
• Opening and closing IBS Data Pro System and distributing daily reports
• Executing outgoing payments; opening and amending of Bank-to¬-Bank reimbursements
• Responsible for the operation of the IBS Datapro System and executing the overseas the End of day, month and year processes.
• Processing daily remittance for the check processor and cash letter received from the FED “Federal Reserve Bank”
• Verify checks, swift messages, bank accounts and other record transactions
GUILLEN’S ENTRERPRISES, INC. 2003 - 2004
Miami, Florida
Warehouse Supervisor
• Supervise and perform District warehouse operations including receiving, shipping, storing, control of inventory (Inventory Software), materials, furniture, supplies and equipment.
• Assign, schedule and coordinate workload; supervise and evaluate the performance of assigned personnel; assist in the selection of new employees.
• Coordinate and participate in inventory and storage functions in the warehouse; conduct inventories; inventory adjustments, requisition supplies as necessary and determine proper location of supplies to allow maximum space utilization.
• Supervise and participate in the preparation of materials for shipment.
• Perform related duties and responsibilities as assigned.
OLI WAREHOUSING INC. / EWAREHOUSELOGISTICS.COM 1999 - 2003
Miami, Florida
Accounting Assistant
Assistance in all areas of financial information. General Warehousing Administration and Help Desk management, end-Users support. Participation in establishing good practices and control programs support in the development of the work.
• Assistance in the preparation of monthly financial statements and financial analysis.
Javier Rey Page 3
• Control and supervision of bank accounts transactions, accounts receivables, accounts payables and general ledger.
• Cash flow administration.
• Budget preparation and monitoring.
• Assistance in the preparation of tax information for tax expert
• Assistance in the preparation of annual legal reports and participation in profitability investments analysis.
• Involvement in the design, implementation and control of policies and procedures.
• Direct relationship with customers, vendors, and investors.
• Warehouse Operations Manager Assistant
1 Sales and Customer Service
2 Participation in establishing, negotiation of accounts, rates, and services.
3 Assistant Operations Manager/Supervisor for a Warehouse Services.
DELOITTE & TOUCH LTDA. Bogotá-Colombia 1997-1998
Audit Semi-Senior
• Participation in planning and performing internal audit service directed to clients in the financial and wholesale/retail business.
• Participation in the preparation of reports aimed to improve internal controls and policies and procedures.
• Participation in external audits of financial statements for financial and commercial industries.
• Participation in special assignments such as analysis of financial statements.
• Preparation of audit programs and application of audit procedures
• Evaluation of internal control in certain areas.
BDO Audit Age Ltda. Bogota-Colombia 1994-1997
Audit Junior
• Participation in planning and development of internal audits directed to clients in the banking, financial, commercial and manufacturing industries.
• Participation in the preparation of Management Letter addressed to Administration of the company
• Participation in the preparation of year end financial reports.
• Participation in the preparation and development of audit
• Monthly preparation of financial information
EDUCATION AND TRAINING
Universidad Libre – Bogota, Republic of Colombia.
Bachelor Degree in Accounting – Public Accounting
Miami Dade Community College – Miami, Florida
English as second language Annual continuing education program
Deloitte & Touche – Colombia (internal control, financial statements analysis, and time administration)
BDO Audit Age – Colombia (Internal Control, Legislation, Financial Analysis)
Banco del Pichicha – Miami Agency ( Money Laundry )
Neighbor Works Center for Homeownership Education and Counseling
- Orlando Fl, Phoenix, AZ
Credit Scoring / Foreclosure Education / Foreclosure Intervention and Counseling
Computer Skills
Quick books Pro, Excel, Word, Outlook, Internet
REFERENCES: Available upon request
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