Customer Service Insurance
Resume:
Lynnette Villegas
Houston, 77064, Texas, US
Mobile Phone: 281-***-****
Secondary Phone: 281-***-****
E-mail: s9930b@r.postjobfree.com
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OBJECTIVE
My main objective is to execute the main idea; handle the job as I would want my job to be handled. Do what I would want someone in my position to do for me, so the flow will be less and my job will be done in the orderly fasion. Be able to handle any task that is handed to me without hessitation nor doubt.
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WORK EXPERIENCE
Make up artist
May 2010 - present
Lovesick Lipstick | Houston, TX
Other/Not Classified
Professional Make up artistry
Currently: Running and managing a professional make up artistry company. Promotes and is currently the leading make up artist. Using the best of skin care and make up products in the world. Officially doing jobs for professional photo shoots, video shoots, commercials, special events, pageants, short films, and any dealings with public television make up.
www.lovesicklipstick.com
skin care and make up artist professional,
Tech Support
August 2007 - May 2008
Harte-Hanks | Austin, TX
Telecommunications Services
Technical Support inbound calling-bilingual for all Samsung electronics and electro domestics.
Taking incoming calls from Samsung customers over information and registration on products, mostly needing technical support. My main areas were TV's any type; plasma, dlp, and lcd. I also did monitors, hard drives, optical disk drives and anything in the bilingual department because there were only five agents to service the whole United State including Puerto Rico and Canada.
Microsoft, Word Processing, Team Player, Training/Teaching,
Professional Customer Services Rep
January 2007 - August 2007
RMH Teleserve | Houston, TX
Retail
T-Mobile customer care representative- bilingual.
Inbound calling from customers nation wide for T-Mobile about tech support on phones. Questions over billing. My main objective was to keep the customer satisfied.
Problem Solving, Bilingual,
Customer Service Representative
January 2006 - August 2006
Asurion | Houston, TX
Insurance
Insurance Claims.
Handling a heavy flow of incoming calls from mainly T-mobile customers in regards to make or attempt to make an insurance claim. Depending on the claim we would start processing in, such as gathering all the information necessary, depending on verification we would still proceed, or take other matters. Usually the claim was fully processed I would take the payment and make the order to reship the new or refurbished products.
verbal and written communication, Bilingual, Insurance sales,
Customer Service
October 2005 - January 2006
Fred Loya Insurance | Houston, TX
Insurance
In this job I was to of course first and formost attend the customers coming in, which the office I was at was the busiest. Usually the customer wanted the updated insurance car or was coming in to insure a vehicle which I was to take all necessary information down from the vehicle and see if the car was insurable and under which rates, according to that I had to convince the customer that was the best way to go, find the policy that fit the customer while still beating competion prices. That also was done threw the phone.
Telemarketer
June 2002 - November 2005
RMH Teleserve | Humble, TX
Telecommunications Services
MCI Telemarketing
First job. Making outbound calls all over the us including Puerto Rico,to sell local, long distance and dsl service while also still beating competion prices on their local monthly bill. With competeive goals personal and for the team.
Marketing Communications,
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EDUCATION
Some College Coursework Completed,
0 - I have not graduated
STC | Rio Grande City, TX
Taking my associates in Criminal Justice
High School or equivalent,
August 1999 - May 2002
Aldine High School | Houston, TX
I was affiliated in BPA; Business Professionals of America, was captain of the cheerleading squad my junior and senior year, attended spanish for spanish speakers honors.
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CERTIFICATION
Tlets Certified
August 2009
State of Texas
Basics of 9-11
July 2009
Laredo Community College
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SKILLS
Computer Networking Beginner
multitasking Beginner
Computer Diagnostics and Repair Beginner
computer typing Beginner
Problem Solving Beginner
Organization and Time Management Beginner
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LANGUAGES
Spanish Fluent
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REFERENCES
Frank Lopez
Lead Director, Compound Films
Professional
Alexander De La Cruz
Photographer, Atex Productions
Professional
Contact this candidate