Membership Analyst
Resume:
Melinda L. Cox
Mt. Morris, MI *****
Employment Goal
To use my experience to better contribute to a substantial company and to learn as well as grow in a company
Present Employment
March 2002 – November 2007
Membership Analyst
Job functions include:
• Data entry
• Running statements
• Setting up of new member accounts as well as previously employed members COBRA accounts
• Mailing of the statements and the retiree statements
• A job description can be obtained upon request
Materials Clerk
Job functions include:
• Inventory of all letterhead, envelopes, and paper supplies
• Responsible for all McLaren Health Plan and Health Advantage check mailings and follow administrative directives for specific mailing processes
• Responsible for all Health Advantage “Explanation of Benefits” (EOBs) mailings to members
• Open, sort and distribute departmental mail for administrative office
• Photocopying of highly confidential material matter for various departments
• Proficient with office equipment such as copy machine functions and fax machine
• Knowledgeable with letters, documents, resource guides and labels using Microsoft Word
• Assisted in preparation of board packets
• Completes mass mailings within allotted timeframe
• Capable of researching claims in relation to cost codes, fee schedules, etc. as requested
• Ability to perform multiple administrative clerical duties and prioritize according to necessity
Employment History
Flint Auto Auction
Data entry of billing, payroll, invoicing, redemptions, supplies, inventory, and information logs, radio logs, incident and accident reports. Also keeping track of petty cash as well as communications with the general public and customers in a professional manner.
Job functions included but were not limited to: supervising and compliance with timed data entry quotas, filing, clerical duties and customer service liaison related to billing and all other administrative issues.
Accomplishments
• Established a credible Public Relations affiliation with major banking facilities
• Maintained above average data entry quotas
• Promoted to supervisor within 90 days
• Increased sales by translating a positive interaction with the public
• Obtained an organizational work flow to meet the needs of the company
• Continuous improved computer skills and data entry speed
• Recognized for loyalty, time & attendance
• Ability to independently initiate and implement duties
• Capable of learning new computer program systems and other related tasks with minimal training required
Education, Licenses and Certificates
Certificate of Completion
Major: Computer Apps.
E.D.G.E.
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