Administrative Assistant, Office Manager

Joseph F. Goldsmith Jr.

**** ******** **** ~ Towson, MD 21286 ~ 410-***-**** ~ **************@*****.***

JOB OBJECTIVE

To use my excellent communication, analytical, and personal skills in a challenging position as an administrative/clerical assistant at a growth-oriented firm, which will allow me to gain knowledge to both help further utilize my skills and to also acquire new abilities.

SUMMARY OF QUALIFICATIONS

• Enjoy working with people of diverse backgrounds, cultures, and professional levels.

• Possess strong public relations, communication, bookkeeping and matematical skills.

• Take pride in maintaining accuracy in all facets of money handling

• Able to identify and resolve problems, remain organized and work well with little or no supervision.

• Understand the importance of providing excellent service, to maintain customer satisfaction, create trust, and generate return business.

PROFESSIONAL EXPERIENCE

June 10' - Present PNC Bank, Towson, MD.

Teller In-Store Branch

- Conduct daily transactions

- Maintain the drawer balance of cash, checks & deposits

- Accept payments on credit cards, loans and utility bills

- Selling saving bonds or travelers' checks

- Using computers daily for processing customers' deposits & withdrawals

2002 - Apr. 2010 Wallis Plumbing & Heating, Baltimore, Maryland

Clerk / Billing

- To operate as a focal point for visitors

- Answer telephone calls, e-mails, faxes, make copies

- Cashier ( Billing & payroll)

- Scheduling

Nov.06’- Jan.09' Rainforest Cafe, Towson, Md.

Retail Crew Superviosr

- Supervise fellow retail employees on day to day requirements

- Cashier for both retail store & restaurant

- Scheduling

- Ordering/tracking/unloading shipments

- Opening/closing of store

- End of day sales reports

- Create incentive programs for employees

-Certified trainer for both retail & hosting positions

- Verified identification for check and credit card purchases.

- Provided supervisor with collections of cash, receipts, register tapes, checks credit card receipts, coupons, and supporting documentation to ensure that all

funds and transactions at the end of the shift

Always do my best to help my past and present employers run a smooth and successful business.

Training & Education

Graduated from Loch Raven High School in 2006

Awarded for two years of perfect attendance

Currently enrolled at CCBC Essex Campus

SKILLS

- Efficient w/ Mircosoft Office programs

- Work extremely hard, put fourth dedication, and time towards my job

- Always do my best to help others around me.

- Organizational skills

- Detail oriented

- Mathematics

- Honesty & Integrity

- Communication skills

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