High School Technician

Fredericka D. Sims

**** *** ***** **. *** ***

Austell, GA 30168

Cell: 678-***-****

**************@*****.***

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Objective

To successfully obtain an entry-level position, in which I will be able to utilize my technological skills, with room for potential growth and development within the company.

Education

Franklin University

Information Technology

03/2010 – PRESENT

Work Experience

PC Technician (Repair/Inventory)

Apto Solutions

05/2010 – PRESENT

● Repair laptops and desktops, by replacing damaged laptop and desktop parts.

● Test and charge laptop batteries to make sure all failing batteries are removed and replaced.

● Deploy OS on laptops and desktops and ensure the OS has installed properly.

● Test laptops and desktops to ensure there are no hardware or software issues.

● Deploy NetWipe Process - Wipe hard drives inside desktops and laptops using the NetWipe image.

● Inventory and pull Sun Microsystems Servers/Cabinets and Sun Microsystems parts and prepare them to be sold.

● Update system information on Dell, HP, and Sun Microsystems servers after being tested to reflect any new information gathered during testing.

● Guarantee that there are no other issues that were missed during testing of any equipment.

● Move finished equipment to be prepared for a final location before being sold.

Computer Technician Installers

Prism Pointe Technologies

05/2008 – 05/2008 (1 Day Project)

● Refresh PC's at CarMax

● De-install outdated PC’s

● Replace outdated PC’s with new PC, monitor, keyboard, mouse, and any custom accessories that were connected to the old PC.

● Troubleshoot new PC network issues.

● Install any printer, scanner, camera or any device that was attached to the old PC, and guarantee there are no connections or software issues.

Computer Information Operator

United States Army

06/2007 - 12/2007

● Computer Information Operator Training

● Install, operate, and perform maintenance on computer systems

● Transfer data between systems

● Troubleshoot software

● Honorable Discharge

PC Technician

LayerOne Networks Atlanta, GA

09/2005 07/2006

● On-Job Training

● Maintained computer systems

● Maintained current software for computer systems

● Performed backup procedures

● Build new computer systems

● Repair computer systems

Special Skills & Achievements

● Can build, repair, and maintain computer systems

● Can provide support for computer systems

● Proficient in Microsoft Operating Systems

● Proficient with MS Works, MS Office, MS Outlook, Internet Explorer, Mozilla Firefox, Opera Browser, Copier, Fax, Scanner

● Can backup, update, and configure software

● Knowledge of FTP Servers, Norton Ghost and other backup clients and procedures

● Knowledge of Adobe CS4, and HTML Coding

● Can Type 90+wpm

● Able to retain new information quick

Additional Education

Fort Gordon School of Technology Fort Gordon, GA

Computer Information Analyst 09/2007 – 12/2007

High-Tech Institute Marietta, GA

Computer Networking & Security 08/2005 – 10/2006

Palmetto High School Williamston, SC Diploma

High School Diploma 08/2002 – 05/2005

Awards

United States Army Training Center

Fort Jackson, SC

Completion of Basic Training, 2007

Security Clearance

Secret Security Clearance

Computer Courses Taken

A+ Hardware, A+ Software, Net +, TCP/IP, Windows XP, Microsoft Outlook, Windows Administration, Advanced Windows Administration, Exchange Server 2003, Linux, C+

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