Product Manager, GET & Wear Control

Gregory E. Heiges

**** ****** *****, *********, ** 17601

717-***-****, *******@*******.***

SUMMARY OF QUALIFICATIONS

 Highly skilled and dedicated professional business development, sales / account manager with proven results in account growth.

 Long history of sales / management growth in increasingly responsible positions with strategic account growth objectives regularly achieved.

 Creative problem solving and project management skills.

 Sales management experience with cross functional field sales representatives. Achieved growth from $6.5 million to over $10.5 million per year.

 Sales engineering experience with initial product selection, along with rebuild specifications for worn components.

 Mining, construction, quarry & aggregate, oil & gas experience with mobile and capital equipment.

 Frequent interaction with engineering from a product manager role. Routine interaction on technical and application issues, provide voice of customer and voice of dealer (VOC, VOD) feedback.

 Regular interaction with all levels of management and ownership at companies of various sizes and revenues.

CAREER BACKGROUND

Product Support Territory Manager

Cleveland Brothers Equipment Company, Harrisburg, PA 1999 - 2009

 Sales and territory management of Caterpillar and allied heavy equipment parts and service.

 Sales of engines, transmissions, hydraulics, wear parts, service labor, machining and fabrication work and undercarriage.

 Broad focus on all mobile and equipment operating environments.

 Customer relationship management.

 Responsible for customer technical issues related to machine operation and performance.

 Territory sales in excess of $8.5 million per year.

Product Manager/Specialist, GET and Wear Solutions

Cleveland Brothers Equipment Company, Harrisburg, PA 2006 – 2009

 Responsible for sales and inventory of Caterpillar GET and Wear Solutions products for dealership, sales of weld & machine labor.

 Primary focus on Mining (surface and underground) and Quarry & Aggregate industries and related capital equipment.

 Develop and implement a comprehensive product marketing plan.

 Manage sales through field sales representatives.

 Responsible for Technical contact with Caterpillar in product testing, performance and development of Large Mining and Wear Solutions product lines.

 Work with Caterpillar engineering to design bucket solutions for custom product offerings.

Equipment Management Solutions

Cleveland Brothers Equipment Company, Harrisburg, PA 2005 – 2006

 Managed a department of service technicians, dispatch and oil lab personnel.

 Responsible for contract price quoting.

 Responsible for meeting operational budget.

Education

Shippensburg University, Shippensburg, PA 1990

 Marketing

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