Looking For Data Entry job

SHARENA THIBODEAUX

Summary

Friendly and skilled in customer service and child care. Reputation for initiative and problem solving. At Sonic Restaurant when computers were down, used initiative to keep orders flowing by taking orders manually. Was able to continue filling orders and sold another $200 in food that would have been lost.

Accomplishments

Provided superior customer service to keep customers satisfied and coming back for more.

Nominated for employee of the month

Patients often requested to have me care for them due to concern and attention to detail they received from me.

Qualifications

Excellent people skills

Microsoft Word, Microsoft PowerPoint, and type 49 wpm

Trained as a Certified Nurse’s Assistant

Six months customer service experience

Able to adapt to work environments and situations quickly

Can solve customer complaints by using LAST (Listen, Apologize, Solve, and Thank)

Relevant Experience

Sonic Drive-In (Mar. 07 – Aug.07) Carhop. Handled customer complaints regularly by using LAST steps, and kept customers happy.

Evangeline Downs Racetrack & Casino (Apr. 06 – May 06) Dishwasher.

St. Agnes Healthcare & Rehab (Oct. 05 – Jan. 06) CNA student. Provided superior care to as many as 16 people a day with hygiene, feeding, grooming, and exercise needs.

Education

University of Louisiana @ Lafayette – Took courses with Biology as a major. Earned 12 credits with a 3.6 GPA.

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