Sales Customer Service
Resume:
YVONNE SANDOVAL
Queens, NY **367
Email: ****************@*****.***
OBJECTIVE: To obtain and secure a position where I can utilize and expand my skills as well as to strengthen a Company’s daily operations.
SKILLS & QUALIFICATIONS:
• Detail- Oriented
• Outstanding Customer Service
• Fluent in English and Spanish
• Familiar with computer programs
EDUCATION:
06/07-05/11 ASA –The College for Excellence, New York, NY
Associate of Occupational Studies Degree in Medical Assisting
EXPERIENCE:
10/11- present Bloomingdales, New York, NY
Product Matching Clerical (Seasonal)
• Scanned in all domestic orders.
• Worked collaboratively within a team-oriented fulfillment department to ensure orders shipped in a timely manner.
• Managed sales and shipping receipts.
• Confirmed merchandised ordered with merchandise picked.
• Researched any issues that occurred with orders that were not scanning properly.
02/10-05/11 New York Queens Hospital, Queens, NY
Medical Secretary (Intern)
• Answered telephones, and directed calls to appropriate staff.
• Scheduled and confirmed patient diagnostic appointments, surgeries and medical consultations.
• Operated office equipment such as voice mail messaging systems, and use word processing, spreadsheet, and other software applications to prepare reports, invoices, financial statements, letters, case histories and medical records.
• Completed insurance and other claim forms.
• Compiled and recorded medical charts, reports, and correspondence, personal computer.
• Transmitted correspondence and medical records by mail, e-mail, or fax.
• Maintained medical records, technical library and correspondence files.
09/05-09/09 Whole Foods Market, New York, NY
Sales Associates
• Greeted customers and ascertained what each customer wants or needs.
• Described merchandise and explained use, operation, and care of merchandise to customers.
• Answered questions regarding the store and its merchandise.
• Maintained knowledge of current sales and promotions, policies regarding payment and exchanges.
• Maintained department organized and well stocked.
08/01-07/05 Target, Queens NY
Sales Associates
• Greeted customers and ascertained what each customer wants or needs.
• Recommended, selected, and helped locate or obtain merchandise based on customer needs and desires.
• Computed sales prices, total purchases and receive and process cash or credit payment.
• Answered questions regarding the store and its merchandise.
• Prepared sales slips or sales contracts.
• Maintained knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
• Maintained records related to sales.
• Place special orders or call other stores to find desired items
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