Security Customer Service

JAMES L. VAUGHN

* ******** ******, ********** *******, New York 11746

Phone: 631-***-****

Mobile: 631-***-****

E-mail: *****.*********@*****.***

QUALIFICATIONS SUMMARY

Highly motivated, seasoned, and dynamic professional, offering broad-based years of corporate security experience, interested in pursuing advancement within an organization to continue the promotion of skills, knowledge, and leadership. Possess in-depth knowledge and expertise in the security aspects of controlled access environments. Exemplify administrative and analytical skills as evidenced by the ability to continuously improve corporate security operations, provide protection, and maintain stability during emergencies. Recognized as a diplomatic, honest, and dependable leader with proven capability to multitask in stressful, globally competitive, and challenging situations. Currently possess active Secret Security Clearance. Proficient in Microsoft Office Suite.

CORE COMPETENCIES

- Corporate Security Management and Operations

- Criminal Justice Technology

- Executive Protection and Technical Surveillance

- Law Enforcement Principles

- Investigative Research Techniques

- Emergency Preparedness and Investigations

- Leadership, Training, and Team Building

- Quality Assurance and Regulatory Compliance

- Problem Resolution and Decision Making

- Technical Support and Electronic Countermeasures

- Articulate Oral and Written Communication

- Organized with Strong Analytical Abilities

PROFESSIONAL EXPERIENCE

Security Officer/Biometric Enrollment Clerk - ITT Exelis, LOGCAP IV, Afghanistan Mar 2010–Present

Perform various administrative functions of the FPSC screening process, to include data entry into DOD computer systems, data processing, reports submission, and other clerical functions. Maintain frequent interaction with senior military personnel and civilian management. Instrumental in scheduling appointments for authorized hiring authorities to include sending electronic notification reference with times and dates. Regularly communicate with clients to answer inquiries on hiring and base access procedure. Assume full responsibility in segregating approved and non-approved packets; reviewing of access identification applications; and printing and issuing Base Access Identification Cards. Complete end-of-day security checks of offices; close areas; classify storage containers; and shutdown all computers.

Notable Achievements:

- Verified the identity and check individuals in the watch list by utilizing Biometric Automated Toolset (BATS) system.

- Entrusted to collect biometric data, to include but not limited to iris scans, fingerprints, and facial photographs.

- Played a vital role in maintaining the integrity at Entry Control Points (ECPs).

- Selected to periodically courier sensitive and classified materials.

Lead Administrative Security Specialist (GMASS) TO 2

- ITT Industries Systems Division, Iraq / Colorado Springs, CO Aug 2009–Dec 2009

Conducted comprehensive research on NAC-I packets. Rendered high level of assistance in coordinating SPOT LOAs across TO2.

Notable Achievements:

- Served as a significant contributor in the execution of background check requirements, such as fingerprinting.

- Proficient in utilizing JPAS to review and process personnel security clearances for GMASS TO2 employees.

Security Guard (GMASS) TO 2 - ITT Industries Systems Division, Iraq / Colorado Springs, CO Dec 2006–Aug 2009

Compiled a written log of personnel entering the area, including their purpose and destination. Gained extensive experience in operating civilian and military motor vehicles. Closely monitored and reported all incidents and suspicious activities under time constraints. Assigned to sound alarms and call police, fire, and emergency personnel in cases of emergencies. Made use of hard-line and radio frequency communication equipment to interact with internal and external agencies. Ensured strict compliance with procedures and instructions toward fulfillment of organizational mission and goals.

Notable Achievements:

- Honored with the ITT Excellence Award in 2008 through demonstration of exemplary performance, dedication, and efficiency.

- Fulfilled the role of lead security guard in the absence of the one in charge during vacations and scheduled days off.

- Provided expert oversight in the proper identification of employees and visitors through access control points.

- Expedited the completion of required paperwork and automated data processing by utilizing Microsoft Office Suite.

Security Officer, ROC Compound, Riyadh Saudi Arabia Sep 2006–Dec 2006

Directed and coordinated day-to-day activities of the organization mainly in advanced security surveillance equipment; wrote detailed reports; and facilitated training to effectively respond to armed terrorist incursions within the perimeter walls.

Notable Achievement:

- Spearheaded and mentored TCN security officer team to provide exceptional security to US compound supplementing efforts of the Saudi Arabian National Guard (SANG) forces.

Airfield Security Specialist - ITT Industries Systems Division, Eagle Base, Bosnia-Herzegovina Jun 2005–Sep 2006

Closely monitored Tuzla International Airport (TIA) airfield operations, flight line, and outer lying buildings in collaboration with European Union Forces, Military Police, and security services. Guarded facilities and secured civilian aircraft that carried VIPs and US military personnel.

Notable Achievement:

- Played a vital role in eliminating or reducing conditions favorable to criminal activity, utilizing comprehensive crime prevention techniques.

Force Protection Specialist - ITT Industries Systems Division, Eagle Base, Bosnia-Herzegovina Sep 2003–Dec 2004

Handled supervisory force protection duties. Administered personnel equipment and vehicle assets to accomplish mission. Executed surveillance of base perimeter through observation posts and mobile patrols.

Notable Achievements:

- Earned distinction for protecting U.S. Army Stabilization Forces and NATO personnel at Eagle Base.

- Commended for performing systematic vehicle and personnel searches of local national employees at entry control points to ensure the safety of US/NATO personnel and the containment of sensitive material and equipment on the installation.

- Awarded as ITT Employee of the Month in September 2004 for displaying high degree of personal commitment and strong work ethic.

Peace Officer, City University of New York (CUNY), New York, NY Apr 1993–Sep 2003

Actively responded to alarms and calls for service from the college community. Adhered strict compliance with college rules and regulations as specified in standard operating procedures (SOPs). Instrumental in maintaining radio contact with the Department’s Central Dispatch. Supported in crowd control and continuously provided exceptional customer service by proactively addressing various inquiries on additional information and services. Generated complete, accurate, and timely reports to record campus incidents. Closely monitored the performance of campus security assistants and security guards to determine areas of improvement. Utilized the campus CCTV system to meticulously manage premises security at all times. Examined identification cards and parking passes/decals to comply with college’s access policy.

Notable Achievements:

- Awarded CUNY Public Safety Department Commendation Medal in August 1994 for actions taken during a building fire on campus.

- Functioned as a police mountain bike officer responsible for interacting with all levels of the university community.

- Chosen to escort students, college VIPs, visiting dignitaries, and others on foot and/or by driving college vehicles.

- Gained extensive abilities in investigating crimes in accordance with all relevant rules, regulations, and laws of the college, university, New York City, New York State, and Federal Government.

- Entrusted in maintaining defensive equipment, such as ASP, handcuffs, pepper spray, and others including Inventory Public Safety equipment.

- Arrested criminals and carried out arrest processing, including warrant checks, voucher evidence according to departmental procedures.

- Appointed to testify in college disciplinary and legal proceedings.

- Recognized as a Fire Warden, Fire Guard, or Fire Safety Director during fire drills, emergencies, and other building evacuations.

- Volunteered and served as integral member of special patrols, such as Bike, Canine, and SAFE Team Patrol Units.

MILITARY BACKGROUND

Military Police, Rank E-4/Spec4 - US Army Reserves, Hempstead, New York Jun 1984–Jun 1985

- Protected lives and property on Army installations by enforcing military laws and regulations, as well as controlling traffic, preventing crime, and responding to emergencies.

- Performed as a team member in support of battlefield operations, installation law and order operations and security of Army resources and installations.

Field Artillery Surveyor, Rank E-4/Spec4 - US Army, Active Duty, Stationed in Germany Apr 1980–Apr 1983

- Recorded field data, prepared schematic sketches and marks survey station.

- Performed astronomic observation, measure azimuths, angles and determines deviations for target, connection, and position area surveys with angular measuring equipment.

- Computed data using logarithms or calculator to obtain the unknown required field data to include computing for accuracy ratios and adjustment.

- Performed preventive maintenance checks and services on vehicles, radios, weapons, and all survey equipment.

PROFESSIONAL TRAINING

Current Security Clearance

Eligibility: Secret, 2009 11 02, Defense Industrial Security Clearance Office (DISCO)

Investigation: National Agency Check with Law and Credit (NACLC), 2009 10 01, Office of Personnel Management (OPM)

Department of the Army Combat Lifesaver Course January 2008

Operator’s Certificate Tailorable Integrated Security Solutions (TISS): October 2006

GEIS Operator and Maintenance Training Course (Model Itemiser 3): October 2006

Under Vehicle Surveillance System (UVSS) Operator Course: October 2006

Tactical Baton Certification (ASP): November 1995 / September 2003 / July 2006

ITT Force Protection Training Module (Class 03-88): Sep 2003

Basic Defensive Tactics Course: Sep 2003

CUNY Peace Officer/Patrol Officer Training Requirements: November 1995

State of New York

Municipal Police Training Council Basic Peace Officer Course without Firearms training. November 1995

Cleared American Guard Course MVM: Sep 1991

Defense Security Institute-Correspondence Courses: October 1989 / November 1989 / January 1990 / May 1992

Physical Security–Defense Industrial Security Program I-II Structures of Industrial Security,

Municipal Police Training Council Basic Course for Peace Officers with Firearms Training Certificate, State of New York: Apr 1988

ACTIVITIES

Teaching Martial Arts to underprivileged kids

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