Office/ Clerical Assistant

RHONDA MORTON

*** ***** **** ** ***

Spring Valley, New York, 10977

Tel: 845-***-****)

Cell: 914-***-****)

Email: ***************@*****.***.**

OBJECTIVE: To obtain a suitable position in a company that provides opportunity for growth

SUMMARY OF QUALIFICATIONS:

• Medical Receptionist/Scheduler

• Customer Services Representative and Data Entry Processor.

• Able to multi-task paying specific attention to details.

• Pharmaceutical machine operator

• Administrative Assistant/ Clerical /Reception

• Ability to promote team work for efficient operation of company. Strongly motivated, enthusiastic-profit oriented

WORK HISTORY:

2010- Specimen Accessioner, Labcorp, Nyack, NY

• SPR: Logging in specimens (Specimen Receipt Verification) specimens collected on the floors of the hospitals are logged in the system to indicate that they have been collected or drawn

2009-Clerical/ Office Assistant, Barr Laboratories, Pomona, NY

• Assist with all aspects of clerical work and office functions: scanning, faxing, filing and data entry

• Ability to promote team work for efficient operation of the company

2008- Documentation Processor Support/ Irwin Commercial Franchise, Park Ridge, NJ

• Scanning process getting files ready to be scanned

• Verifying borrowers data is in compliance by checking various variables

• Data Entry

2004-2007- HMDA Compliance Coordinator/GE Money, WMC Mortgage Corp. Orangeburg, NY

• Verify borrowers data is in compliance to HMDA by checking various variables

• Open fraudulent file investigations and properly catalog same

2002-2004- Administrative Assistant/ Receptionist Nice Pak Inc. Orangeburg, NY

• Answer telephone, screen and direct calls, take and give messages

• Greet clients entering facility, handle mail, sign for packages

• Plan and schedule meetings and appointments; organize and maintain paper and electronic files; manage projects; conduct research; and disseminate information by using the telephone, mail service, web sites, and email.

• Handles travel and guest arrangements

1998-2002 Medical Receptionist/Biller, Planned Parenthood, Spring Valley, NY

• Act as receptionist to all patients and visitors and ensure prompt, courteous and confidential customer-focused service.

• Assist with all patient contacts including answering phones, scheduling appointments, providing information, client mailings, appointment confirmation, supply visits and client exit interviews.

• Ensure accurate completion of all required client forms.

• Review patient’s financial eligibility, and determine appropriate fee scale level.

• Promote and determine client eligibility for Medicaid entitlement programs and facilitate enrollment.

• Responsible for accurate completion and reconciliation of daily receipts and handling cash and day/evening/night bank deposits.

• Responsible for proper phone call triaging.

• Assist with all office functions including e-Medsys patient registration and billing system, insurance verification/certification/processing and Medicaid eligibility, mail, faxing, filing and copying, Medical Terminology

• Provide support in patient care as requested by Center Manager or other member of Center Management Team.

1990-2008 Work for various temp agencies, Ajilon, Manpower, Spherion, Pomerantz, Adecco, Advantage Human Resources, Comforce Staffing, Kelly Services, Joule’ Staffing, and Bryant Staffing.

Customer care representative for Verizon Wireless, Sales Consultant for Cingular Wireless. Receptionist and Administrative Assistant. Invested and resolve customer complaints, performed administrative/ clerical office functions and telephone switchboard duties. Met sales target and generated profit for company. Pic and pack for Novartis Pharmaceuticals

EDUCATION:

2008- Art Institute of Technology/ Fashion Merchandising, Fashion Design, Pittsburg PA

1988- Rockland Boces Adult Education, Nyack NY

Successfully completed 200 hours Office and Computer skills training course

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