Customer Service Manager

Jessica R Shuford

**** ******* **. *** **********, AL. 36116

Ph: 334-***-**** Email: **********@*****.***

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Objective

Position held for customer service

Abilities

Six(+) years experience in customer service

Self starter

Excellent verbal and written communication skills

Extremely productive in a high stress and high volume environment

Great with computer skills and 45 wpm

Employment History

JT’S Tax Service

533 South Decatur St.

Montgomery, AL. 36104

334-***-****

Position: Owner / Electronic Return Originator

Employee Term: 4 yrs - still employed

Responsibilities: Great customer service, tax preparation, exceptional financial handling, etc.

Tmobile USA

2181 Tiger Town Parkway

Opelika, AL. 36801

Manager : Gary Danard Watts

334-***-****

Position: Customer Service Rep. (Growth Lead)

Employee Term: 1 year 3 months

Responsibilities: Great Customer Service, sales of contract , bill payment, follow up calls, etc.

Reason of Separation: Residence Move due to relocation of business

Honorable Used Auto Sales

Madison Ave

Montgomery, AL. 36107

Owner: Kelsey Scott

334-***-****

Position: General Manager

Employee Term: 4 years

Responsibilities: Great customer service, sales of contract, bill payments, manage of 8 employees, handling of financial accounts, deposits, title apps, etc.

Education

Trenholm Tech

General Education Development Equivalent Diploma

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