Jon Felder Technical Sales Executive Resume

JONATHAN J. FELDER

Mobile: 940-***-**** Email: *************@*****.***

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PROFESSIONAL SUMMARY

A seasoned and demonstrated professional business developer with a background in large deal initiation and follow through. Industries served: Telecommunications, Enterprise Software, VOIP

STRENGTHS

* Cold Calling

* Developing New Channels For Sales

* New Business and Channel Partner Sales development

* Managing Multiple Major Accounts Simultaneously

* Forming & Leveraging Strategic Alliances

* Generating Competitive Pricing Strategies

* Written, Verbal & Formal Presentation Skills

* Demonstrated Business and Leadership skills

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SELECTED ACCOMPLISHMENTS

Attained 125% of goal in 2008 by exceeding designated revenue goal and made NTR’s Presidents’ Club.

Consistently Top 25% in sales company wide, and Top 10% in Business Unit. Success predicated on effective cold-calling and application of Sales knowledge in contract negotiations.

Developed a strategic partnership with Glodyne Technoserve, Inc which resulted in over $230,000 revenue for NTRglobal. Managed the sales cycle and presented to VP of Operations, Chief Technology Officer of Glodyne Technoserve, Inc. The sales process took a little over 4 months and ended in a successful execution.

Recognized for significantly exceeding goal for two consecutive years while in corporate sales at the Sprint PCS. Reached 115% in 2004.

Received an award for selling the Highest MRC in a quarter at position with CentricVoice.

Recognized for gaining the Glazer Distributing contract while in corporate sales at the CentricVoice Inc. Contract valued at quarter of a million dollars.

PROFESSIONAL EXPERIENCE

NTRglobal, Dallas, TX 2008 – January 2009

National Account Executive - Reported to VP of Sales and Director of Sales. Responsibilities include customer management, expansion and retention after the initial sale. Prospecting activity consisted of cold calling, qualifying marketing generated leads, follow-up, online demos, face-to-face presentations and field events such as User Group Meetings and local conferences. My position called for specialization in CXO-level negotiations with BPO’s, Software, and Enterprise organizations, for complex technical sales. Also, consistently ranked as top 10 salesperson by exceeding quarterly and yearly financial goals by 125% on average. Responsible for prospecting and managing a geographic territory in the mid-market business category ( 500+ employees) to find opportunities to market internet-based, hosted services (SaaS) and Self hosted providing remote access for business continuity, remote access and control for online technical support and online meetings/events/trainings (collaboration). Reporting for this position was required daily, weekly and monthly to the Director of. Was a trusted advisor to Management; aiding in introducing new ideas for business development including BMC Partnership, and helped in the decision making process for reorganizing the current system to regionalization and verticalization

CentricVoice Inc., Dallas, TX 2004 to 2008

National Major Account Manager – Reported to directly to VP of Sales and on occasion to the VP of Marketing. My responsibilities include interfacing with mid-level to Fortune 2000 clients in building new relationships and in the latter part of my tenure Strategic Account Management. Position required travel and strict time management. I was consistently ranked as top salesperson by exceeded quarterly and yearly financial goals by 105% on average, which led to a promotion from Sales Account Executive to National Major Account Manager. Also, I performed all marketing duties including, cold calling, coordinating direct mail campaigns, designing collateral materials, writing sales letters and post sales letters, maintaining the Channel Partner Sales segment when needed. Implemented creative problem solving techniques with rapid response to resolve issues and ensure customer satisfaction, which resulted in return and referral business. Software’s used for this business included, Microsoft Word, Excel, Access, PowerPoint. MS Outlook, Contact management database used to manage prospects and customers included Salesforce, Magic, ACT!, and utilized a host of multi-media presentation tools.

Sprint/Nextel, Wichita Falls, TX 2003 to 2004

Regional Business Account Representative – Reported to Director of Sales for the region. I was consistently ranked as top salesperson by exceeded quarterly and monthly financial goals by as much as 125 to 175% on average, which led to a promotion from Sales Representative to Business Account Manager. Scope of responsibilities included setting telemarketing objectives for Marketing Associates in order to maintain a consistent lead stream for the sales department. Marketing mix used to generate leads included, cold calling, direct mail campaigns, online webinars, trade show booth management, and referral requests. Sales support responsibilities included collaborating with Regional Sales Managers to coordinate collateral mailings, follow up phone calls, scheduling appointments and qualifying leads. Microsoft Office products utilized for this position included Power Point, Excel, Word and Outlook. I utilized Salesforce contact management software to maintain a database of over 300 contacts.

EDUCATION & PROFESSIONAL DEVELOPMENT

Bachelors in Management Information Systems

Midwestern State University Wichita Falls, TX

NTRglobal University – High Intensity Training, the Mario Contreras Method of Sales

Proficient in sales disciplines including: Miller Heiman, Winning through Negotiation and Communication, Solutions Selling SPI International, Consultative Selling and Strategic Account Management

Proficient in business systems such as: Salesforce, ACT, Siebel, Goldmine, Remedy, Magic, Connectwise, Gotomeeting Webex, NTRsupport, and Microsoft Office

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