Tamara Awada

* ***** ***., ******, ** K*K *R* • Tel. 613-***-**** • Email: s644v1@r.postjobfree.com

Self-directed, diligent Health Services Professional and practicing pharmacist offers 15+ years of experience with retail pharmaceutical systems and dispensing procedures in Canada and abroad. Brings expertise in Regulatory Affairs and Systems Management, and a specialized interest in Regulatory Compliance and Enforcement in Health Care Services. Blends strong knowledge of pharmaceutical operations and best practices with certifications as an OCP Preceptor, Diabetes Educator program certificate and specialist in Women’s Health, Obesity, and Smoking Cessation. Exceptional multilingual communication in English, French, Russian, and Arabic with a widespread reputation for trust-based, ethical relationships with physicians, employers and clients.

CORE COMPETENCIES

Drug Therapy Principles & Practices • General Pharmacology Principles • Literature & Data Searches

Medication Incident Reporting & Analysis • Adverse Reaction Reports Assessment, Reporting & Analysis

Canadian Food & Drug Regulations • Adverse Reaction Case Reports Interpretation & Classification

Client Relationship Management • Pharmaceutical Best Practices • Drug Prescriptions & Interactions

Leadership & Team Building • Regulatory & Standards Compliance •Written & Oral Communication

EDUCATION & TRAINING

CERTIFIED PHARMACIST, since 2006

PEBC (2005) exams/certificate & OCP license (2006)

MSC, BSC, RPH PHARMACIST, Sechenov Moscow Medical Academy, Moscow, Russia, 1995

OCP Preceptors’ Certificate, 2010 • Diabetes Educator Program Certificate, 2009

Women’s Health Certificate, 2009 • Obesity Program Certificate, 2009

Smoking Cessation Certificate, 2008 • LEAD (Leadership, Excellency, & Development) Program Certificate, 2008

Customer Service Certificate, Malkam Consultants, Ottawa, ON, 2000

CAREER HIGHLIGHT

present.

PHARMACIST ,Pharmasave /Releif Present

PHARMACIST & ASSOCIATE OWNER, Alta Vista Location 2010-January 2011

PHARMACIST, Montreal Road & Hazeldean Locations 2006- 2010

Shoppers Drug Mart (SDM), Ottawa, ON

Hired as a Pharmacist by Canada’s leading and most trusted pharmaceutical retailer, and advanced to Associate Owner and a functional role as Designated Pharmacy Manager for this 8,000 sq ft location boasting annual sales of $7.3M. Contributes patient safety expertise and leadership to manage employee development, financial planning and pharmaceutical reporting.

• As Pharmacist & Associate Owner, upholds SDM standard operating procedures and stock levels, establishing necessary structures for fiscal growth and development, operating within stringent franchise mandates and best practices.

• Selects pharmacy department staff and oversees 30+ team members across 4 departments, managing pharmacy and retail customer service staff, and implementing Human resources policies and best practices to improve compliance in a highly regulated environment.

• Redefines operational roles, retraining unit heads to empower employees with decision-making accountability, and influence metrics across sales, pharmacy, and customer relations.

• Represents patients and clients interests with a diverse network of stakeholders to promote partnerships while striving for cooperation and synergy.

Tamara Awada Page 2

CAREER HIGHLIGHTS Continued...

As PHARMACIST & ASSOCIATE OWNER Continued...

• Extends training opportunities to benefit the interests of staff by hosting small-scale training on dispensing and management of a busy pharmacy department.

• Champions full regulatory compliance by overseeing production of complete and accurate daily and weekly Ontario College of Pharmacist (OCP) reports, and adherence with OCP narcotic and financial requirements.

• Controls the SDM call-back system, maintaining and updating important and confidential information including records of long-term patients, and records of drug interactions and prescriptions.

• Calculates and creates in-depth financial reports and statements, monitoring in-store traffic, labour hours, expenditures and action plans to research and develop the most cost-effective strategies and solutions.

• Manages a wide range of pharmacy operations, including weekly narcotic reconciliation reports, aligning ordered and dispensed quantities, and enforcing monthly cycle counts to control discrepancies.

• Selected to lead as a key Pharmacist for 2 large-format stores in succession with fast-paced environments, coordinating diverse administrative and technical functions, while guaranteeing safety and proper dosage of medication for patients.

• Consulted with health professionals to verify accuracy and safety of up to 200 prescriptions daily.

• Leveraged sound scientific knowledge, garnered from annual Medication Review courses, to furnish a diverse customer base with customized guidance, counselling and instructions on medication issues.

• Harnessed perceptive client relationship strategies to provide optimal customer service in a time-sensitive setting to patients utilizing 3rd party providers including NIHB and veteran services.

• Effectively packaged drugs according to federal and provincial legislation and pharmacy standards, providing assistance in the final verification of filled prescriptions.

• Architected and enacted clinic days with local libraries, generating additional store profit and outreach with multidisciplinary team leaders spanning physicians, patients and pharmaceutical representatives.

DESIGNATED PHARMACY MANAGER, Carling & Kirkwood Location 2006

PHARMACY STUDENT/INTERN, Elmvale Acre Location 2005-2006

PHARMACY TECHNICIAN, Carlingwood Location 2002-2005

Pharma Plus Drug Mart, Ottawa, ON

Retained to efficiently handle the needs of a multifaceted patient population, offering support to physicians and patients by providing information about drug usage and prescriptions. Quickly recognized for client relations and pharmaceutical talents and promoted to designated pharmacy manager of this department.

PARTNER, BOARD MEMBER, MANAGER 1997- 1999

Farabie Medical Company, Beirut, Lebanon

Founded this medical operation as the lead pharmacist to govern the import of international medications, leveraging expertise in international regulations, collaborating with the Lebanese Ministry of Health for authorization of importing pharmaceuticals, securing MOH licenses, and championing accurate documentation. Monitored inventory and regulatory changes to mitigate the sales of expired, illegal, or over-limit medications.

COMPUTER SKILLS

Zadal • Propharm (NEXXYS) • Health Watch Next Generation • Kroll • Conexssus Systems • Microsoft Word • Power Point

PROFESSIONAL MEMBERSHIPS

Ontario College of Pharmacists (OCP) Member in Good Standing, since 2006

Ontario Pharmacist Association/Ottawa-Carlton Pharmacist association

Lebanese Pharmacists Association, since 1997/

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