Insurance Administrative Assistant
Resume:
Joyce M. Whittington
Melissa, Texas 75454
1-214-***-****(hm)
***************@*****.***
Objective
To obtain professional and long term employment with a team oriented firm/company that will enable me to demonstrate my secretarial/executive assistant knowledge and abilities while at the same time broaden them.
Qualifications
Twenty (20) years as a legal secretary working in the legal field on medical malpractice, nursing home negligence, labor and delivery negligence, products liability, family law and insurance defense cases for major clients countrywide. Typing speed of 90-110 WPM.
Relevant Experience
June, 2010 to present
Robert Half Legal
Emily F. Clark
Trammell Crow Center
2001 Ross Ave., #3500
Dallas, Texas 75201
Contract Legal Secretary work
January, 2007/May 21, 2010
Martin, Disiere, Jefferson & Wisdom, LLC
700 Jackson St., #710
Dallas, Texas 75202
Legal secretary for Managing Partner and one Associate attorney in large insurance defense/plaintiff firm. Responsible for heavy Dictaphone transcription, typing and formatting of legal motions and pleadings, responding to discovery, light calendaring of appointments on Microsoft Outlook, entering billing time for attorneys and paralegal, preparation of all correspondence, summarizing depositions, maintaining of client files, maintenance of expense reports for attorneys, correcting pre-bills on PCLaw, maintaining and mailing of all monthly invoices for the Dallas office, maintenance of all contract employees billing time and files, and heavy administrative duties for the Dallas office. Responsible for training of all incoming new paralegals/legal secretaries on company policy, Client Profiles and time entry and pre-bill corrections on PCLaw. Responsible for maintaining all correspondence and files for Managing Partner’s civic affiliations.
March, 2004/January, 2007
Fanning, Harper & Martinson
4849 Greenville Ave., #1300
Dallas, Texas 75224
Responsible for same duties as stated above for same partner and associate attorney.
October, 1995/January, 2004
Hyatt, Crabtree & Moore, P.C.
5910 N. Central Expwy., #680
Dallas, Texas 75206
Legal Secretary/Receptionist for small medical/malpractice law firm. Responsible for heavy Dictaphone transcription, typing and formatting of legal motions, pleadings, discovery, etc., light calendaring of appointments on Microsoft Outlook, maintaining law library i.e., Westlaw, etc., setting up new client files, summarizing depositions, answering and screening all incoming telephone calls, maintaining client files, and various administrative duties.
February, 1995/October, 1995
Transportation Insurance Managers
11300 N. Central Expwy., #207
Dallas, Texas 75243
Office Secretary/Receptionist for insurance broker assisting the President, Vice President and CSR’s with all phases of commercial insurance expedition regarding the transportation industry. Responsible for computer work, answering telephones and various clerical duties, etc.
February, 1989/January, 1995
The Independent Order of Foresters
8111 LBJ Frwy., #840
Dallas, Texas 75251
Administrative Assistant/Office Secretary assisting District Manager and Sales Managers for the Dallas area in reviewing life insurance contracts and international correspondence. Worked closely with colleagues and other offices throughout the United States and Canada. Responsible for heavy workload on IBM workstation and other clerical duties.
Other Experience
Worked over ten (10) years for The Hartford Insurance Company as Supervisor of the Processing and Support Dept. supervising 20+ employees regarding the typing and processing of all insurance forms. Responsible for maintaining all departmental reports, screening and hiring of new employees along with instituting any disciplinary action regarding any employee. Traveled to other Hartford offices conducting training courses for Processing and Support departments and underwriters.
Knowledge with office computer programs include Microsoft Word 2003, 2007 & XP programs, Word Perfect X3, Outlook, digital dictaphone equipment including Digital Voice Editor 3, Worldox File Maintenance System, Amicus File Maintenance System, Docs Vault File Maintenance System, PCLaw, Timeslips, Client Profiles, Javelin, Groupwise, Stamps.com, and various office printers, copiers and fax machines.
References Available Upon Request
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