Customer Service Objective

PAULINA S. EPPERSON

*** **** **. ****** *****, GA 30248 678-***-****

OBJECTIVE: To secure a challenging professional position that fosters teamwork and provides the opportunity to utilize my strong customer service and administrative ability.

QUALIFICATIONS: Proficient in Microsoft Word and Excel. Excellent interpersonal & communication skills and ability to work well with others. Able to build & maintain positive relationships with customers and co-workers. My personal best is always ethical, enthusiastic and dependable team player.

WORK HISTORY:

10/05 – 2/11 INDEMAND STAFFING – Staffing Coordinator: Recruited, screened and interviewed applicants for potential employment. Performed on-site customer service calls to new and existing clients. Provided problem resolution and input employee applications into Excel Spreadsheets. Processed payroll for 50 plus employees on a weekly basis Made outbound calls for temp and perm jobs. Received over 100 plus calls per day. Perform employment and criminal background checks along with drug screens on new hires.

2/06 – 1/09 TAN U.S.A. – Tanning Consultant: Answer calls, administrative work for salon and

Creating new membership accounts. Handling cash and credit card transactions. Provide daily janitorial duties for store and maintaining equipment.

EDUCATION:

8/02 – 5/06 Union Grove High

8/06 – 6/07 Gordon College

ACHIEVEMENTS:

Meals on Wheels – Delivers food to the elderly

Henry County Food Pantry – Assisting clients with food and employment needs

REFERENCES: Mr. Larry Banks – Georgia Department of Labor - 678-***-****

Mrs. Nancy Martin – Gresham and Associates - 770-***-****

Mrs. Susan Chastain – McGee Chiropractic - 770-***-****

Mrs. Lisa Bell – DHL Global Forwarding – 404-***-****

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