Administrative Assistant Manager

LEENA TRIVEDI

Mobile: 647-***-**** ~ Email: **************@*****.***

****-** ****** ********, ***********, Ontario M1P4T1________________________________________

BANKING & FINANCE PROFESSIONAL

PROFESSIONAL PROFILE:

Banking operations and management professional with 14 years of experience in the banking and financial sectors and a masters degree in commerce. Expertise in managing the entire scope of banking operations, including Client Service, Business Development, and Product Promotions.Proven knowledge of retail banking operations including opening new accounts, loans, and foreign exchange.Strong leadership and interpersonal skills to motivate and work well within a fast-paced team environment.

CORE COMPETENCIES IN BANKING:

Retail Banking:

Front-end Operations for Savings, Current and Fixed Deposit accounts.

Analyzing and evaluating all transactions in terms of priority and risk & ensure all transactions are in accordance with bank's trade policy & product programs.

Performing reconciliation of various accounts such as cash credit accounts, savings, and current & fixed deposit accounts.

Formulating and implementing suitable systems and internal controls for day-to-day functions with key emphasis on maximization of profitability and greater customer satisfaction.

Acceptance of cash inclusive of foreign currencies

Customer Relations Management:

Managing customer centric banking operations & ensuring customer satisfaction by achieving delivery & service quality norms. Attending to individuals/corporate clients concerns and undertaking steps for effectively resolving them.

Business Development:

Identifying prospective clients, generating business from new accounts and developing them to achieve consistent profitability. Increasing business from existing customer by ensuring new products and services are fully supported. Planning & implementing awareness program for marketing various financial products and services.

Continued…

LEENA TRIVEDI, 2/2

Mobile: 647-***-**** ~ Email: **************@*****.***

________________________________________

Presently working with Financial Corp-Canada as an Administrative Assistant

WORK HISTORY (IN INDIA)

Deputy Manager 2005 to 2011

HDFC Bank Ltd

Bank Officer 1996 to 2004

The Lakshmi vilas Bank Limited

Educational Qualifications:

Bachelor Of Commerce 1994

Master Of Commerce 1996

Diploma in Computer Programming 1996

References:

Will be provided on request

Contact this candidate