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Shanna Paganucci

San Jose, CA, 95123
November 17, 2009

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Shanna Paganucci

*** **** ****** ****. ***. ***

San Jose, CA 95123



To obtain a long-term position that will allow me to utilize my skills and experiences, while at the same time allowing me to grow professionally.


 Experienced in the day-to-day operations within a professional medical, clinical and research

work environment

 Interface directly with Physicians, Nurses, Drug Representatives, Students, and Vendors, as

well as coordinate, schedule, and correspond with medical staff, clinics, and hospitals

 Proficient in patient referral processes, maintaining charts, and medical records

 Experienced in obtaining Purchase Orders, Travel and Business Entertainment Reimbursements

and PO Vouchers

 Demonstrate and maintain a level of professionalism, competence, and productivity that is

coesive with a fast past work environment


University of Texas Medical Branch Galveston, TX 06/2008-05/2009

Clerk II

•Obtain PO, Non PO, Reimbursements, follow up on orders, schedule meetings, assist with

seminars, In charge of Journal Club, support administrator, order office supplies, keep office

supplied and organized, and maintain all office machines, meet and greet visiting doctors.

•Data entry, answer phone, take messages, disburse mail to 40 plus employees

•Knowledge in practice management software (Peoples Soft)

Clear Lake Family Physicians Houston, TX 08/2007-06/2008

Referral Coordinator

•Coordinate Referrals for USFHP

•Data entry, answer phones, make appointments, interact with patients and doctors,

taking messages, and prescription messages

•Correspond with physician offices and hospitals to obtain patient information

•Research charts, knowledge of ICD-9 and CPT codes, knowledge with practice management software

(Centricity), 10 key, fax, copier and credit card machines

Clear Lake Family Physicians Houston, TX 07/2006-08/2007

Medical Records Clerk

•Data Entry, copy and mail records, load and match labs

•Institute, maintain, and provide organizational facilitation of all patient charts,

X-rays, and documentation within the medical group

•Facilitate and process all incoming and outgoing mail

•Pull super-bills and match with corresponding medical charts for next day appointments

Mainland Christian School Texas City, TX 08/1999-07/2006

Pre-K Teacher

•Teach and care for a class of 15+ children, participate in weekly curriculums to provide activities for growing minds.

•Maintain schedules, coordinate special projects for classes, instruct, and assign duties to employees

•Knowledge of MS Office and Word


Western Career College San Jose, CA 2009 (currently attending)

Certificate in Healthcare Information Technology

College of Mainland Texas City, TX 2006

Certificates for Child Development (CPR and First Aid)

Galveston College Galveston, TX 1990

Certificate in Office Terminology and Office Career


Kathy Bass 409-***-****

Leslie Borsellino 409-***-****

Angie Ramirez 409-***-****

Lynn Verret 409-***-****

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