Shanna Paganucci
*** **** ****** ****. ***. ***
San Jose, CA 95123
*******@*****.***
OBJECTIVE
To obtain a long-term position that will allow me to utilize my skills and experiences, while at the same time allowing me to grow professionally.
EXPERIENCE
Experienced in the day-to-day operations within a professional medical, clinical and research
work environment
Interface directly with Physicians, Nurses, Drug Representatives, Students, and Vendors, as
well as coordinate, schedule, and correspond with medical staff, clinics, and hospitals
Proficient in patient referral processes, maintaining charts, and medical records
Experienced in obtaining Purchase Orders, Travel and Business Entertainment Reimbursements
and PO Vouchers
Demonstrate and maintain a level of professionalism, competence, and productivity that is
coesive with a fast past work environment
EMPLOYMENT
University of Texas Medical Branch Galveston, TX 06/2008-05/2009
Clerk II
•Obtain PO, Non PO, Reimbursements, follow up on orders, schedule meetings, assist with
seminars, In charge of Journal Club, support administrator, order office supplies, keep office
supplied and organized, and maintain all office machines, meet and greet visiting doctors.
•Data entry, answer phone, take messages, disburse mail to 40 plus employees
•Knowledge in practice management software (Peoples Soft)
Clear Lake Family Physicians Houston, TX 08/2007-06/2008
Referral Coordinator
•Coordinate Referrals for USFHP
•Data entry, answer phones, make appointments, interact with patients and doctors,
taking messages, and prescription messages
•Correspond with physician offices and hospitals to obtain patient information
•Research charts, knowledge of ICD-9 and CPT codes, knowledge with practice management software
(Centricity), 10 key, fax, copier and credit card machines
Clear Lake Family Physicians Houston, TX 07/2006-08/2007
Medical Records Clerk
•Data Entry, copy and mail records, load and match labs
•Institute, maintain, and provide organizational facilitation of all patient charts,
X-rays, and documentation within the medical group
•Facilitate and process all incoming and outgoing mail
•Pull super-bills and match with corresponding medical charts for next day appointments
Mainland Christian School Texas City, TX 08/1999-07/2006
Pre-K Teacher
•Teach and care for a class of 15+ children, participate in weekly curriculums to provide activities for growing minds.
•Maintain schedules, coordinate special projects for classes, instruct, and assign duties to employees
•Knowledge of MS Office and Word
EDUCATION
Western Career College San Jose, CA 2009 (currently attending)
Certificate in Healthcare Information Technology
College of Mainland Texas City, TX 2006
Certificates for Child Development (CPR and First Aid)
Galveston College Galveston, TX 1990
Certificate in Office Terminology and Office Career
REFERENCES
Kathy Bass 409-***-****
Leslie Borsellino 409-***-****
Angie Ramirez 409-***-****
Lynn Verret 409-***-****