Ellen C. Cozzi
**** ******** ****, ****** ****, IL 60487
773-***-**** *********@*******.***
SUMMARY OF QUALIFICATIONS
More than 7 years of organization experience with outstanding structural and analytical skills
Profound knowledge in Microsoft Word, Excel, and Outlook
Skilled in operating office equipment, such as desktop computer, fax machine, copier, scanner, etc.
Quick learner, eager to execute assigned duties
Dedicated and committed employee
Accuracy, attention-to-detail and strong organizational skills
Trained in Westlaw and LexisNexis research
Excellent interpersonal, listening and communication skills
Sound ability to keep sensitive information confidential
Extensive knowledge of federal, state, and local laws and regulations
RELEVANT WORK EXPERIENCE
Veterans of Foreign Wars – Chicago, IL July 2004-Present
Executive Assistant/Claims Consultant
Examine Veteran’s claims folders to evaluate next necessary steps in the claims process
Advise veterans/claimants on appropriate forms and essential evidence needed to proceed with claim
Work closely with third party organizations in establishing veterans/claimants needs
Maintain an organized and control filing system
Prepare monthly reports to include employee production
Supervise office time sheet for use of Payroll
Support the Director in responsibly performing his duties as head of the Service Office for the State of Illinois
Formulate the Annual Post Service Officers Seminar
Order supplies and maintain inventory
Efficiently respond to telephone inquiries and office visitors
Accurately and professionally prepare correspondence for the Department as directed
EDUCATION
Westwood College - Associate of Applied Science, Paralegal Studies