Aircraft Parts Inventory Clerk for FedEx
October 2007 – April 2008 seeking work
Cardinal Moving and Storage-August 2007-October 2007-Floater CSR (Temporary)
Inventory clerk for Pottery Barn and Williams-Sonoma furniture. Dispatch.
Quality Express March 2007-June 2007
3rd Party Logistics-Returns Specialist (Temporary)
Maintain and keep accurate record of the Whirlpool appliance inventory. Print new and updated return authorizations for the drivers to pick up and return to the RDC. Keep accurate record of the outbound containers. Help with the yard check on a daily basis. Report any missing inventory. Overage/shortage returns or mis-labels. Help with incoming/outgoing customer service calls. Most work is on SAP.
Exel Direct 2002-2007
Global Logistics Company. Administrative Assistant. Assist with dispatch on delivery of Williams-Sonoma, Pottery Barn, Bosch, Maytag & Whirlpool product. Shipment manifesting. Knowledge of rates, processing claims, freight operations, incoming and outgoing. Bill of ladings, Maintain DOT files keep current with laws and regulations. Keep information according to OSHA standards and procedures. Upkeep and maintain safety records and procedures. Human resources, benefits, arrange schedules, orientation, counsel employees, upkeep of personnel records, maintain a good working atmosphere. Keep inventory, payroll, send in proof of deliveries when requested. Maintain the financial/accounting records and report to the corporate office the revenue versus expenses. Oracle, Mail, Microsoft Excel and Word, Kronos, invoicing, order supplies, upkeep inventory on the supplies, service level change requests according to SOP standards. Train new employees.
Health Care Savings. 2000-2002
Customer Service. Answer incoming calls directed to the call center.
Return calls to employers/employees or insurance companies/TPA’s.
Develop and maintain relationships with customers (providers, payers,
patients and employers). Work with Insurance/TPA’s to obtain information on the
status of claims and/or ID cards when requested by a provider’s office
or patient.. Backup to switchboard. Enter problems into WinBC with follow up to Call Center
Supervisor as needed. Maintain Call Center Standards and Goals at all
times. Provide professional, courteous service at all times.
Wide Area Network-Engineer II.
Monitored, tested and worked with on-site technicians to resolve problems with Cisco and Bay routers