Customer Service Medical Assistant

Aurora Orozco

*** ************ ***

Waukegan IL *0085

Cell: 773-***-****

Profile:

My passion is to help people and take care of them. I was hired after a successful medical assisting externship. I was always commended for excellent office organization and was the physician’s first choice for assistance. I have over 10 years of experience in customer service. I am a self-starter, fast learner and have excellent communication skills. I am also Bilingual-Spanish and English. I have experience with cash management and sales.

Experience:

MJ Medical Group Chicago, IL

Medical Assistant 05/2005 – 07/2006

• greet Patients, taking patients to exam rooms, take vital signs and putting them in the computer

• answer phones, make appointments and filing

• clean exam rooms and restocking exam rooms

• assist the doctors with medical procedures

Midland Finance Chicago, IL

Collector 09/2001 – 09/2002

• Placed follow up calls to customers regarding loans

• Customer service

• Maintained account activity

• Ensured timely payments from customers

• Reviewed account

Gold Coast Dental Chicago, IL

Dental Assistant 12/2002 – 06/2006

• Greeted patients

• Provided chair side assistance to dentist

• Prepared, clean and restocked examination room for patient

Education:

Robert Morris College Chicago, IL

AAS Medical Assistant completed in December 2005 with honors 2003-2005

President’s honor list and Honor Association

Certification:

• CPR certified

• Registered Medical Assistant (American Medical Technologists)

Skills:

• Proficient in MS Word, PowerPoint and Excel and EMC

• Bilingual: English and Spanish

• Excellent customer service and communication skills

Contact this candidate