Administrative Assistant

Objective:

To find an enjoyable and full-filing part-time position with a reputable organization

Summary of Qualifications:

• Excellent organizational, communication, and negotiating skills

• Advanced service-oriented nature

• Strong interpersonal skills, phone manner, and office etiquette

• Ability to complete multiple assignments in a timely manner

• Self-starter with an outstanding work ethic

• Advanced level of MS Word, Excel, and PowerPoint

• Typing speed 65 WPM

Career Experience:

KPMG – Toronto, ON: December 2007 – October 2011

Administrative Assistant, ITS Global

Administrative support to the Chief Operations Officer based in Dallas, the Executive Director of Operations based in Amsterdam, the Office Director, and the ITS Global Team based in Toronto. Responsibilities also include international travel coordination, local and international conference and teleconference arrangements, and monthly personal expense submission for 40 persons including the above senior staff. General office management responsibility also include new hire onboarding, Toronto liason representing Global Team, invoice reconciliation, vendor contact, weekly global communication regariding Toronto office updates, and special project coordination

HR Services Coordinator, MSLP

Administrative support to the Director of HR Services and HR Services Team. Accountabilities include but are not limited to; compiling meeting agends, meeting minute and note transcription, presentation preparation, calendar management, maintaining vendor relationships, reconciliation of invoices, schedule conference rooms, and general office management. Other duties include; new hire onboarding, administrator of employee incentive program, and Community Care Coordinator

HOLIDAY INN HOTEL & SUITES MARKHAM – Markham, ON: September 2002 – October 2007

Project Manager

Transfer to regional position involved in multiple property projects including re-establishing brand standard operations, Health & Safety standards to fully include the Ontario Occupational Health & Safety Act, completion of Fire Code Audit for 2 hotel properties, transition of 2 property management systems, and project coordinator for $4 million guestroom renovation.

Executive Assistant Manager

Promotion from Catering Manager to assist the General Manager in the operational management of 6 departments. Focus on Guest Services department to improve staff development, departmental evolution, and employee to management relations. Coordinator of all special projects including re-development of policies and procedures for all departments, new marketing collateral, website launch with design input, and $1.4 million guestroom renovation. Acting Food & Beverage Manager in addtion to above responsibilities.

Catering Manager

Lead Catering Department in achieving a budget of $1.2 million per year in a facility housing 14,000 square feet of event space. Design development and coordinator of all Special Events, ie. Regional Owners & General Manager's Conference, 2 annual corporate appreciation functions, 3 seasonal company celebrations, community fundraising events, etc.

REGAL CONSTELLATON HOTEL – Etobicoke, ON: October 2000 – September 2002

Convention Services Manager

Senior Manager in Convention Services Department supervising Coordinators and Managers, as well as servicing and rebooking all conventions (functions of 300 people or more) taking place in 998 bedrooms and over 40,000 square feet of banquet space

DELTA WHISTLER RESORT – Whistler, BC: April 1998 – June 2000

Off-site Senior Catering Sales and Conference Services Manager

at the Whistler Conference Centre

Coordination of all conferences taking place within the Whistler Conference Centre. Events include all Village-Wide festivals, ie. Cornucopia Food & Wine Festival, Telus Ski & Snowboard Competition, Annual Pride Ski Week Celebrations

HOLIDAY INN ON KING – Toronto, ON: January 1993 – April 1998

Promoted over five years starting with position of Tour & Travel Coordinator to Corporate Sales Manager then transferred to Catering Sales Manager

VALHALLA INN MARKHAM – Markham, ON: October 1991 – January 1993

Catering Coordinator

Administrative support for two Catering Managers, Director of Catering, Food & Beverage Manager, and Executive Chef. Coordination of internal and repeat business bookings.

SHERATON TORONTO EAST – Scarborough, ON: April 1989 – October 1991

Sales Coordinator

Administrative support for four Sales Managers, Director of Sales, and Food & Beverage Director

Education & Additional Information:

• Part-time Instructor at Seneca College of Applied Arts & Technology, Faculty of Continuing Education - Special Event Planning

• Freelance wedding and special event planner

• 2 year Term Position on the Seneca College of Applied Arts & Technology, Advisory Committee School of Tourism – Hospitality Stream 2005-2007

• 1990 Graduated with Honours from Seneca College of Applied Arts & Technology, School of Tourism

References available upon request

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