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Pharmaceutical Sales Representative

Philadelphia, PA, 19146
55000 + Bonus + Commission
August 22, 2012

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Al Tilson

**** **** ** ************ **, ***** Phone 610-***-****

Professional Experience

Philadelphia Asset Property Management / Philadelphia Housing Authority, Philadelphia PA, 19123 (Feb 2008 – Present)

Contracts Manager Coordinator and Buyer

Procure professional services, raw material, equipment, tools, utilities, parts, supplies, and maintenance and repair services for over 20 individual limited partnerships. Achieved reductions in service time, material cost, and reductions in inventory.

Analyze external industry data and researched potential vendors to deliver competitive pricing. Develop successful supplier relationships to ensure timely delivery of quality goods and services. Review and approve invoices for payment.

Ensure that RFQ’s and RFP’s contain the proper specifications and user requirements requested by stakeholder. Create and send out purchase orders to suppliers and settle all discrepancies. Review and process invoices for payment.

Report on the costs accrued with Construction Management, Maintenance and Repair service contracts. Make recommendations to proceed with capital replacements or a continued maintenance and repair schedule.

Work with financial analyst to oversee the financial health of a project by analyzing costs and managing fee structures.

Monitor contract execution to ensure contractual guidelines and performance measures are met. Work with cross-departmental teams to evaluate contract execution and to identify cost-savings. Create contract modifications or recommend the termination of services to realize cost savings by bringing work in house or pursuing other sourcing options. Perform scope modifications where the need is assessed.

Project management of major systems maintenance and repairs to ensure ongoing improvement and cost reduction. Assist in the development of solutions for our aging sites to extend their functional life.

Internal Business Analyst (Elite Software Implementation and Quality Control)

Coordinate meetings with consultants and subject matter experts to ensure that the new Elite software package being provided met the needs of the internal customers.

Provide an accurate assessment of how users interface with the legacy systems by a thorough interviewing process. Delivered a concise set of user requirements to developers to ensure proper integration of Elite software. Accomplished minimal stakeholder resistance and acceptance, stakeholders agreed that we met their needs during system testing and exit interviews.

Perform LEAN office to create “as is” business process flows, to identify waste and produce a more effective work flow for service representatives. Created “to be” business process models that met the needs of stakeholders. Created training manuals that streamlined the new business processes with screen shots and literature.

Audit HCV Program Offices to ensure compliance with HUD and the Office of the Inspector General’s guidelines.

Design reports based on sites financials, tenant files, strengths, weakness and recommendations for improvement.

Development of a new set of policies, procedures and desk manuals for new incoming quality control staffing. Business requirement documentation was constructed for new reporting tools to help present system information into a user-friendly format.

PFPC / PNC Bank, Wilmington, DE (Sep 2005 – Oct 2007)

IT Professional (Co-op via Drexel University)

Develop solutions for software, network and/or server related issues by utilizing problem solving skills.

Perform installations and modifications on desktop and peripherals. Update break/fix databases with new solutions for remedying PC/Laptop software and hardware issues. Perform end-user software trainings.

Provide inventory and forecasts reports for the purchase of new inventory to replace obsolete existing hardware.


Bachelors of Science in Commerce & Engineering (2002-2007) Concentration Finance

Drexel University, Philadelphia PA


Computers: MS Office (Word, Excel, PowerPoint), MS Access, Business Process Modeling (BPM), Visio, Clarity, Lotus Notes, MS Project, Peoplesoft (Oracle), Business Objects, SAS

Create Pivot Tables and Macros, Utilize VLookups, Build Forms, Chart creation

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