Customer Service Manager

WYNETTE T. HUNT

***** ***** **.

New Haven, MI. *8048

Home: 586-***-****

E-mail: ***********@*****.***

CAREER OBJECTIVE

To obtain an entry-level position with a company that promotes from within allowing me to pursue a future management position

HIGHLIGHTS OF QUALIFICATIONS

• Strong organizational and planning skills

• Hard working, ambitious and willing to learn

• Honest, reliable and productive team player

• Great communicator, mediator, team builder using time management

RELEVANT EXPERIENCE

• Proficient in Microsoft Word, Excel and PowerPoint

• Customer Service Leader, Complaint Handling & Resolution

• Cash Handling Leader, Made Deposits/Night Drops

• Shift Supervisor, Team Trainer & Motivator

MANAGEMENT SKILLS

• Managed staff of thirty five and delegated work assignments weekly

• Created & Managed Schedule and Staffing, Coordinated Meetings & Training Sessions

• Interviewed, hired and evaluated staff for performance reviews

EDUCATION

2009-Present Macomb Community College – Clinton Township, MI

1989-1988 Ross Business Institute Word Processing Certificate

1988-1984 Highland Park, High School General Education, Diploma

RELEVANT WORK HISTORY

1987-2000 KFC Incorporation Store Manager

2007-Present Meijer Customer Service Desk

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