Customer Service Supply Chain
Resume:
GARY D. JOHNSON
Hillside, Illinois 60162
Phone: 708-***-****
E-mail: *******@*****.***
SUMMARY
Responsible, degreed person in manufacturing. A self-motivated, experienced hard worker seeking employment opportunities to enhance growth and development. Quick learner who adapts easily to change and solves problems quickly and effectively. Detailed oriented and proactive person with the ability to multi-task. Exceptional Supply Chain experience in Production Scheduling , Product Planning, Customer Service, Shipping, Receiving, Inventory Control, Warehousing and Purchasing. Proficient in the use of Word, Excel (Intermediate, Advanced, Pivot Tables) MS Office, AS400, JD Edwards, Internet, Oracle based MRP, ERP, JIT, Forecasting, Kanban, Typing 40 wpm.
PROFESSIONAL EXPERIENCE
BRIGHTSTAR, LIBERTYVILLE, IL January 2012 to Present
Brightstar is a leading global services company focused on enhancing the performance and profitability of the key participants in the wireless device value chain: Manufacturers, Operators, Retailers, Enterprise, Govt. and Consumer.
Production Coordinator for the packaging and programming of wireless devices.
• Oversaw the planning of two departments/buildings.
• Supervised two schedulers.
• Worked with Customer Advocates to meet expedited delivery dates.
• Set up bill of materials and established capacity availability.
SENIOR FLEXONICS, BARTLETT, IL 2010 to September 2011
Manufacturer and distributor of expansion joints, flexible metal and teflon hoses, connectors, and cryogenic equipment for pressure and piping systems.
Final assembly Planner for fabricated metal components and assemblies.
• Analyze orders, builds and releases then printed orders for assigned area.
• Ordered and expedited raw material, purchased parts and outside operations to ensure on-time delivery to our customers.
• Managed MRP and data per Customer Service to update schedules for canceled orders, changed order dates, changed order specifications, and expedited request.
• Worked in conjunction with Engineering/ Operations/ Sourcing teams on corrective action and recovery plans associated with scrap material, down equipment and other issues that impact customer deliveries.
• Oversaw production, stock room and receiving activities to monitor production and inventory status.
• Contract position.
WOODWARD MPC, SKOKIE, IL 2006 to 2009
Final assembly Master Scheduler of electrical motors for an Aerospace Company.
* Responsible for planning $22 million of product annually.
* 94% on time delivery.
* High dollar diverse product line.
* High communication with Sales, Engineering, Quality and Assembly Department.
* 50 to 75 sku's weekly.
* Customer service.
* Create a master schedule that can be utilized for detailed material and capacity planning as well as financial planning.
* Identify, negotiate and resolve conflicts with respect to material and capacity availability and order-promising integrity.
* Monitor and maintain inventory levels.
* Maintain planning bill structures.
AJAX TOOL WORKS, FRANKLIN PARK, IL 2005 to 2006
Production Scheduler, Expediter and Material Handling.
CHICAGO MAGNESIUM CASTING CO. Blue Island, IL 2003 to 2004
Production Scheduler, Customer Service & Purchasing.
U.S. ENERGY BIO-GAS, Dolton, IL 2001 to 2002
Site Supervisor/Machine Operator for a small electrical company. Purchasing. Mechanical.
WERNER COMPANY, Franklin Park, IL 1990 to 2001
World’s largest manufacturer of ladders and scaffolding.
Receiving/Shipping/Warehouse Coordinator (2000-2001)
Responsible for coordinating the receiving of incoming material into the company.
* Input and noted received material into the computer system.
* Eliminated the backlog of unperceivable material by developing and implementing problem solving methods. Helped design and implement warehouse locator system.
* Coordinated and scheduled outgoing material, drivers, pick-ups, and material in and out of the warehouse.
Production Control Scheduler (1990-2000)
Responsible for scheduling the final assembly of ladders and ensuring those items were produced in a timely fashion.
* Reduced downtime and increased production by 12% by implementing effective scheduling techniques.
* Created spreadsheets to monitor daily production to help meet monthly goals.
* Increase on time delivery of custom ladders from 75% to 98%.
* Regulated the movement of goods through the manufacturing process from the time raw materials were ordered until the final product was delivered. Also, Inventory Control, MRP Scheduling and Purchasing.
TUTHILL PUMP, Alsip, IL 1988 to 1990
Manufacturer of hydraulic pumps.
Product Planner
Responsible for planning customer orders of hydraulic pumps and components through the manufacturing process.
* Scheduled the final assembly of hydraulic pumps and their components.
* Ensured lead-times were met and expedited orders through the system.
* Maintained a 100% on time delivery rate.
* Worked with the engineers to clear discrepancies in materials.
EDUCATION
Western Illinois University, Macomb, IL, Bachelor of Science, Industrial Technology, Manufacturing (Hydraulic, Pneumatics, Electronics, Drafting, CNC, CAD) Management Minor, 1990
ACTIVITIES
Phi Beta Sigma Fraternity (Chapter President 1987)
Society of Manufacturing Engineers (Chapter President 1986)
Fluid Power Society (Chapter President 1985)
GARY D. JOHNSON
517 N. Wolf Road
Hillside, Illinois 60162
Phone: 708-***-****
E-mail: *******@*****.***
SUMMARY
Responsible, degreed person in manufacturing. A self-motivated, experienced hard worker seeking employment opportunities to enhance growth and development. Quick learner who adapts easily to change and solves problems quickly and effectively. Detailed oriented and proactive person with the ability to multi-task. Exceptional Supply Chain experience in Production Scheduling , Product Planning, Customer Service, Shipping, Receiving, Inventory Control, Warehousing and Purchasing. Proficient in the use of Word, Excel (Intermediate, Advanced, Pivot Tables) MS Office, AS400, JD Edwards, Internet, Oracle based MRP, ERP, JIT, Forecasting, Kanban, Typing 40 wpm.
PROFESSIONAL EXPERIENCE
BRIGHTSTAR, LIBERTYVILLE, IL January 2012 to Present
Brightstar is a leading global services company focused on enhancing the performance and profitability of the key participants in the wireless device value chain: Manufacturers, Operators, Retailers, Enterprise, Govt. and Consumer.
Production Coordinator for the packaging and programming of wireless devices.
• Oversaw the planning of two departments/buildings.
• Supervised two schedulers.
• Worked with Customer Advocates to meet expedited delivery dates.
• Set up bill of materials and established capacity availability.
SENIOR FLEXONICS, BARTLETT, IL 2010 to September 2011
Manufacturer and distributor of expansion joints, flexible metal and teflon hoses, connectors, and cryogenic equipment for pressure and piping systems.
Final assembly Planner for fabricated metal components and assemblies.
• Analyze orders, builds and releases then printed orders for assigned area.
• Ordered and expedited raw material, purchased parts and outside operations to ensure on-time delivery to our customers.
• Managed MRP and data per Customer Service to update schedules for canceled orders, changed order dates, changed order specifications, and expedited request.
• Worked in conjunction with Engineering/ Operations/ Sourcing teams on corrective action and recovery plans associated with scrap material, down equipment and other issues that impact customer deliveries.
• Oversaw production, stock room and receiving activities to monitor production and inventory status.
• Contract position.
WOODWARD MPC, SKOKIE, IL 2006 to 2009
Final assembly Master Scheduler of electrical motors for an Aerospace Company.
* Responsible for planning $22 million of product annually.
* 94% on time delivery.
* High dollar diverse product line.
* High communication with Sales, Engineering, Quality and Assembly Department.
* 50 to 75 sku's weekly.
* Customer service.
* Create a master schedule that can be utilized for detailed material and capacity planning as well as financial planning.
* Identify, negotiate and resolve conflicts with respect to material and capacity availability and order-promising integrity.
* Monitor and maintain inventory levels.
* Maintain planning bill structures.
AJAX TOOL WORKS, FRANKLIN PARK, IL 2005 to 2006
Production Scheduler, Expediter and Material Handling.
CHICAGO MAGNESIUM CASTING CO. Blue Island, IL 2003 to 2004
Production Scheduler, Customer Service & Purchasing.
U.S. ENERGY BIO-GAS, Dolton, IL 2001 to 2002
Site Supervisor/Machine Operator for a small electrical company. Purchasing. Mechanical.
WERNER COMPANY, Franklin Park, IL 1990 to 2001
World’s largest manufacturer of ladders and scaffolding.
Receiving/Shipping/Warehouse Coordinator (2000-2001)
Responsible for coordinating the receiving of incoming material into the company.
* Input and noted received material into the computer system.
* Eliminated the backlog of unperceivable material by developing and implementing problem solving methods. Helped design and implement warehouse locator system.
* Coordinated and scheduled outgoing material, drivers, pick-ups, and material in and out of the warehouse.
Production Control Scheduler (1990-2000)
Responsible for scheduling the final assembly of ladders and ensuring those items were produced in a timely fashion.
* Reduced downtime and increased production by 12% by implementing effective scheduling techniques.
* Created spreadsheets to monitor daily production to help meet monthly goals.
* Increase on time delivery of custom ladders from 75% to 98%.
* Regulated the movement of goods through the manufacturing process from the time raw materials were ordered until the final product was delivered. Also, Inventory Control, MRP Scheduling and Purchasing.
TUTHILL PUMP, Alsip, IL 1988 to 1990
Manufacturer of hydraulic pumps.
Product Planner
Responsible for planning customer orders of hydraulic pumps and components through the manufacturing process.
* Scheduled the final assembly of hydraulic pumps and their components.
* Ensured lead-times were met and expedited orders through the system.
* Maintained a 100% on time delivery rate.
* Worked with the engineers to clear discrepancies in materials.
EDUCATION
Western Illinois University, Macomb, IL, Bachelor of Science, Industrial Technology, Manufacturing (Hydraulic, Pneumatics, Electronics, Drafting, CNC, CAD) Management Minor, 1990
ACTIVITIES
Phi Beta Sigma Fraternity (Chapter President 1987)
Society of Manufacturing Engineers (Chapter President 1986)
Fluid Power Society (Chapter President 1985)
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