Customer Service Medical Assistant

Karema Morrison

Address: **** *. ***** ***

Phone No: 773-***-****

Email ID: ***************@*****.***

Career Objective:

Seeking the position of a customer service receptionist where I can use my communication skill and make effective contribution towards the growth of the organization

Take Care Clinic

• More than three years of professional experience in handling front desk tasks

• Familiar with basic accounting principles and accounting software

• Possess excellent telephonic, problem solving and customer skills

• Excellent listening, multitasking and organizational skills

• Extensive knowledge of computer applications and different operating systems

• Customer oriented with excellent communication skills.

• Ability to interpret information in a clear and accurate manner

• Skilled in handling and maintaining office equipment and systems

• Possess excellent organizational and pleasing personality

Professional Work Experience:

Organization: The Grove North Skokie, ILL

Duration: June 2009

Designation: Customer Service Receptionist

• Handle responsibilities of welcoming visitors by greeting them on the telephone or in person

• Responsible for answering inquiries and directing visitors to appropriate locations or personnel

• Perform the tasks of maintaining telecommunication systems

• Handle responsibilities of maintaining customer records by regularly updating the account information

• Identify and resolve product or service problems by clarifying customer's complaint

• Handle administrative and clerical work including faxes, couriers and filling forms

• Maintain proper track record of incoming and outgoing calls and submit the same to the concerned person

Organization: Z.A Medical Center

Duration: August 2009 to May 2011

Designation: Customer Service Receptionist

• Responsible for handling incoming calls and responding to queries and requests from customers

• Handle the tasks of scheduling, organizing and maintaining appointments and meetings

• Perform responsibilities of receiving and directing visitors to appropriate personnel and departments

• Assist business executives in preparing business documents and memos as required

• Handle responsibilities of receiving and distributing mails to the concerned person

• Perform all other clerical and administrative tasks as required

Educational Summary:

Achieved Medical Assistant Illinois school of health career in the year 2009 Chicago,IL

Reference:

Will be pleased to furnish upon request

Contact this candidate