Customer Service High School

**** ***** ********

Phoenix , AZ ***** CellPhone*02-327-6179

E-mail

******.******@*****.***

Thomas Ambriz

Objective To obtain employment as a Warehouse Clerk offering a responsible, challenging, and rewarding opportunity

Education 2006-2010 Cesar Chavez High School Phoenix, AZ

3921 West Baseline Road

Laveen, AZ 85339

Emphasis in Computers and Business

GPA 3.0

Graduated May 2010

2010- Present South Mountain Community College Phoenix, AZ

Employment 04/2010 – 12/2011

Customer Service/ Data Entry, Wal-Mart, Laveen, AZ 602-***-****

Entering customer’s data into computer system.

Answering phones / Cash Handling

Knowledge of balancing, Debit, Credits

Checking cashing experience

Assisting and writing tickets outs for customers due to oil changes, tires restocking tires on the shelve and doing fishing and hunting licenses

Worked closely making keys and driving cars in the bay for oil changes and tires

Stocking shelves with merchandise in the automotive department

Warehouse – using electric pallet jack to get merchandise from the truck and using a manual pallet jack to take merchandise to the floor and stock shelves and unloading trucks at night using pdf scanner for merchandise that came in as wel.

Activities

• FBLA Member 2008

- World Market day business 7-8H and Food 3-4 students working together to create a simulation of a restaurant at CCHS. Spring 2009

• DECA Member- 2007

-Place in the top ten DECA General Marketing written test

COE Internship

- Design windows, organized work stations, filed students records, assist teachers, entering students information in system, answered phones, make copies, faxing, data entry,10-key, and typing.

Personal Qualities and Skills Personal Qualities – Hard working, Intelligent, Respectful, Determined Fast Learner

Computer Skills- Microsoft Word, Access, Excel, Power Point and can type 45 WMP, Data Entry, 10-key

Personal Skills- Follow instructions, organize work, customer service, people person

References Mrs. Sylvia Yslas, Business Teacher, Cesar Chavez High School, 3921 West Baseline Road, Laveen, AZ 85339 602-***-**** ext 4301

Ms Nedra Sheppard Marketing Teacher , Cesar Chavez High School, 3921 West Baseline Road, Laveen, AZ 85339 602-***-**** ext 4309

Mr. Salvador Lopez, English Teacher, Cesar Chavez High School, 3921 West Baseline Road, Laveen, AZ 85339 602-***-**** ext 4167

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