Customer Service Quality Control

onsLaquita Campbell

*** **. **. *** *.

Montrose, IL 62445

*******.********@*****.***

Home phone: 217-***-**** Cell phone: 217-***-****

CAREER OBJECTIVE:

I am seeking a challenging position within a company that will provide the opportunity for me to further develop my education in Technical Management as well as further advancement in the health profession.

EDUCATION:

October 2009 Bachelor of Science Technical Management, DeVry University

April 2004 Certificate of Nuclear Medicine Technologist, University of Findlay

May 2001 Associate of Applied Science in Radiologic Technology, Parkland College

May 1998 Associate of Applied Science in Medical Secretary, Parkland College

WORK HISTORY:

Sept 2010 – Current: Customer Service Representative, BCBS of Alabama, Innovative Staff Solutions, Effingham, IL

• Team Leader for Call Center

• Assist Customer with their insurance claims and complaints

• Take new applications

Feb 2010 - Aug 2010: Nuclear Medicine Technologist, US Department of Defense Ft. Campbell KY

• Perform nuclear medicine exams without assistance

• Administer Radioactive Isotopes to patients

• Schedule patients for Nuclear Medicine exams.

• Assist On-The-Job students in performing nuclear medicine exams

• Assist On-The-Job students in preparing for taking the national boards

• Assist Radiologist in performing exams

Aug. 2007 – Dec. 2008: Instructor, Ivy Tech State College, Terre Haute, IN

• Instruct students on how to perform Nuclear Medicine exams

• Supervised students on performing Nuclear Medicine exams

• Set Schedule for students at clinical sites

• Set teaching schedule

• Instruct students on Medical Law and Ethics

Jun 2006 – Dec 2007: Staff Nuclear Medicine Technologist, Numed Inc, Denton, TX

• Perform nuclear medicine exams without assistance

• Administer Radioactive Isotopes to patients • Schedule patients for Nuclear Medicine exams.

• Combine Radioactive Isotopes with cold kits in order to perform Nuclear Medicine exams • Assist On-The-Job students in performing nuclear medicine exams • Assist On-The-Job students in preparing for taking the national boards • Assist Radiologist in performing exams

2004 – July 2006: Nuclear Medicine Technologist St. Mary’s Medical Center, Evansville, IN

• Perform nuclear medicine exams without assistance • Administer Radioactive Isotopes to patients • Schedule patients for Nuclear Medicine exams.

• Combine Radioactive Isotopes with cold kits in order to perform Nuclear Medicine exams • Assist On-The-Job students in performing nuclear medicine exams • Assist On-The-Job students in preparing for taking the national boards • Assist Radiologist in performing exams

Jan 2001 –Feb 2005: Staff Radiological Technologist, St. Anthony Memorial Hospital, Effingham, IL

Aug 1992- Jan 1995: Nondestructive Inspection Specialist, Shaw AFB, SC

•United States Air Force Airman • Inspected parts of aircraft through x-ray, ultrasound, eddy current, magnetic particle, liquid propellant, and oil analysis • Insured that proper paperwork was filled out and filed •Preformed proper quality control on aircraft parts •Preformed proper quality control on equipment

REFERENCES:

Available upon request

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