Administrator

WILLIAM RENE’ ARNOLD, SR.

EXPERIENCE

SECRETARY & EXECUTIVE ASSISTANT, October 2005 – present, 65th Contracting Squadron (Sq), Lajes Field, Azores, Portugal

• Supported contracting and acquisition professionals, 11 military, 9 Portuguese civilians.

• Defense Travel System (DTS) Administrator, booked travel plans, assisted associates with DTS procedures.

• Government travel card (GTC) organization program coordinator, managed 11 accounts valued at $ 55,000

• Developed Portuguese civilian overtime plan for end of fiscal year business surge; forecast resulted in 100% obligations.

• Wing commander executive assistant substitute, processed 30 decorations, 9 performance reports in eight days.

• Resolved a long standing files maintenance issue. Identified, labeled, prepared 220 files for staging and storage

• Reviewed, identified, disposed of 1,010 files exceeding disposition dates, freed 13.14 cubic feet of files storage space.

• Resolved manning shortage, volunteered to assume 16 high profile additional duties.

• Modified new incompatible computer server rack, saved $1,500.

• Saved over $1,000, obtained two office chairs at no cost--repaired one chair, replaced two inoperative chairs.

• Transposed file plan to Excel “birds eye view,” saved time determining files disposition.

• Created folder tabs for over 50 contract files, saved contract administrators time.

• 50 percent improvement in file usage and storage, modified European style file cabinet with American file racks.

• 50 percent reduction of security manager program documentation, efficiency improved.

• Freed 91 megabytes on computer network, preserved historical photos on compact discs.

• 95 percent reduction of paper files, scanned documents into electronic file.

• Saved 30MB network memory, deleted old publications and forms, replaced with web based forms and publications.

• Improved environment and quality of life -- assisted with office interior design, reused, relocated excess furniture.

• Created additional duties index spreadsheet--improved manageability and ease of access for over 60 additional duties.

• Earned two performance and six time-off awards, and the Department of the Air Force Civilian Exemplary Service Medal.

PARTS MANAGER September – October 2005, 65th Services Sq, Lajes Field, Azores, Portugal

OFFICE SYSTEMS FURNITURE INSTALLER, September 2004 – May 2005, Office Cube, San Antonio, Texas

OPERATIONS ADMINISTRATOR, November 2001 – August 2004, Broussard Group, San Antonio, Texas

• Supported office furnishings executives, designers, sales professionals, operations manager, warehouse supervisor, installation coordinator, and installers.

• Supervised, coordinated warehouse personnel activities; assisted design, sales, and operations with project management.

• Sold over $7,000 in services to clients.

• Reduced work center supply expenditures by 50 percent.

• Performed quality assurance inspections.

• Generated service orders to document product delivery, installation, repair, and movement, tracked labor profit and loss.

• Increased revenue, recycled thousands of tons of used cardboard.

• Improved quality of life, replaced an inoperative hot water heater, leaking water closet.

• Reduced fax machine usage, emailed received product, completed proposals, service orders, damaged freight, and punch lists to sales staff.

• Reduced printing costs, decreased amount of copies made for each project file.

• Eliminated service order files (and a file cabinet), filed service orders in customer files.

• Developed installer package for each project--included customer survey, time accounting, punch list, repair worksheet.

• Developed a manual service order format for use when the computer network was inoperative.

• Revamped documentation for receiving, delivering, and installing product; reduced accounts receivable collections.

•Employee of the month, March 2002

SUPPLY SPECIALIST, January – September 30, 2001, United Services Automobile Association (USAA), San Antonio, Texas

SALES & OPERATIONS ADMINISTRATIVE ASSISTANT, November 1996 – November 2000, Texas Wilson Office Furniture & Services, San Antonio, Texas

• Produced spreadsheets to track incoming product shipments.

• Created, entered, edited, maintained and converted quotes to purchase orders.

• Generated purchase orders to obtain goods and services.

MATERIAL HANDLER, October 1994 – October 1996, 70th Civil Engineer Sq, Brooks Air Force Base, Texas

OFFICE MANAGER, PRIVATE INVESTIGATOR, January – July 1994

• Investigated insurance fraud, managed company office.

UNITED STATES AIR FORCE – August 1973 – March 1994

CHIEF, PERSONNEL ADMINISTRATION

NONCOMMISSIONED OFFICER IN CHARGE (NCOIC) OF PERSONNEL ADMINISTRATION (Squadron Level)

DIRECTOR, PERSONNEL ADMINISTRATION

• Managed, directed, supervised information management and human resource professionals and offices in support of 1,400 logistics, aircraft maintenance, civil engineering, law enforcement and security, pilot instructors, munitions maintenance, and acquisition and contracting professionals, respectively.

• Hired, managed, directed, supervised, trained, coached, and evaluated personnel.

• Supervised, trained, evaluated six noncommissioned officers, five airmen.

• Advised, briefed commander on administrative, human resources issues.

• Managed: administrative procedures, airman and officer performance reports, assignments, correspondence (writing, editing, reviewing, typing), customer service, distribution, awards, dependent care, files, functional and weighted airman promotion system publications libraries, leaves, newcomers, performance feedbacks (enlisted and officer), personnel actions and rosters, promotions, reprographics, self-inspection, strength accounting, special orders, suspenses, travel arrangements and itineraries, unfavorable information files, U.S. Mail, weight control and aerobics.

• Counseled personnel concerning employee-employer relations, careers, training, disciplinary actions, personal, family, relationships, and financial matters; liaison between personnel and executive staff.

• Supervised Personnel Concept-III Base Training Team, Personnel Concept-III (database) Endpoint Manager.

• Managed sensitive, confidential, classified matters, including disciplinary proceedings, privileged communications, personnel records, and other documentation, files, and records.

• Conducted training assessment, identified over 200 taskings, wrote and implemented a job qualification standard.

• Authored a Personnel Concept-III Guide, received a cash award for its approval and implementation.

• Issued over 3,000 leaves--.001 error rate; inspected by Air Force Audit Agency—best of six squadrons.

• Processed over 300 evaluations and decorations with no errors.

EDUCATION

Master of Arts in Administration, Organizational Development, May 2006, University of the Incarnate Word (UIW), GPA 3.83

Bachelor of Arts, Psychology of Organizations and Development, May 2002, UIW, Deans List Fall 2000, GPA 3.44

2,880 hours (military): logistics, information management, human resources, leadership, management, supervision, and training

SKILLS - Microsoft (MS)Office (Word, Excel, PowerPoint) 2007, MS Windows Vista, type 40 wpm.

QUALIFICATIONS

Superior organizer, creative, resourceful, problem solver, analytical-develop and link solutions to requirements, responsible, detail oriented, self-motivated, positive attitude, put people at ease, sensitive to others, flexible, multi-task, take initiative, supervise, manage, direct, manage workflow, prioritize, coordinate with others; excellent communicator (oral and written), work independently or in a team, group environment; work with minimal supervision; handle unusual, seldom occurring job events; complete tasks in a timely, efficient manner; turn-around skills; improve processes to produce efficiency; work in a fast paced environment.

PROFESSIONAL MEMBERSHIPS

• American Psychological Association

• Association of Executive and Administrative Professionals

• International Association Administrative Professionals

• Society for Human Resource Management

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