RUBY A. JACKSON
CARTERSVILLE, GA 30120
E-MAIL: **************@*****.***
OBJECTIVE
To obtain a position as a Customer Service where my experience will be further developed and utilized.
RELATED QUALIFICATIONS
• Responsible for customer service, duties included answering customer queries, problem solving and providing detailed information to customer account
• Take action to solve customer problems, demonstrate a caring behavior and ensure that the customer receive good care in a hospitable manner
• Provide quality care to each and every customer
• Maintain work duties successfully, punctual, good listening skills, and extremely responsible
EDUCATION
Graduated from Cass Comprehensive High School, June 1976
Attended Kentucky State University in Frankfort, Kentucky; August 1976 – May 1977
Diploma of Business Office Technology with Medical Office Specialist, September 2007, North Metro Technical College, Acworth, Georgia
RELATED COURSES AND SKILLS
• Microsoft Word, Excel, Access, Microsoft PowerPoint
• Executive Relations Administrator
• Medical Document Processing/Transcription
• Business Communication
• Filing/Retrieving Records
• Operating Switchboard
• Interpersonal Relations and Professional Development
EMPLOYMENTS
Ryla Teleservices August 200-July 2011
Morse Automotive Brakes, East March 2000-May 2006
Shaw Industrial Carpets January 1999-February 2000
Randstad August 1998-November 1998
Byers Engineering Company January 1996-August 1998
Brake-Pro March 1991-January 1996
REFERENCES
Lois E. Gay
Marietta Police Department
722 Martin Luther King Jr Drive
Cartersville, Georgia 30121
Carla Hardy
P.O. Box 624
Kingston, Georgia 30145
Kimberly Livsey
76 Tower Drive S.W.
Cartersville, Georgia 30120
Vickie Trimble
9 Pine Vista Circle
Cartersville, Georgia 30120
Connie Keeling
10 North Public Square
Cartersville, Georgia 30120