Customer Service Real Estate
Resume:
Sandra Tague Osman
**** *. ** ***, #**** • Austin, Texas 78726
516-***-****(c) • ****************@*****.***
OBJECTIVE
To contribute my extensive experience in creating and supervising administrative operations to a permanent position as an Executive Assistant, Administrative Assistant or Director/Applications Coordinator with a company that values professional conduct, a team work ethic, exceptional communication and organizational skills and task follow-up to completion.
MEMBERSHIPS AND AFFILIATIONS
The NAHB University of Housing
National Association of Home Builders
University of Texas School of Law-Continued Ed.
Notary Public – State of Texas
AREAS OF RELEVANT EXPERIENCE AND SPECIALIZED TRAINING
Building and Zoning Code/Municipal Regulations - Research and Compliance
Municipal meetings scheduling and record management
Legal and Contractual Provisions – Research and Compliance
Banking Regulations and Compliance
Supervisory, Management and Small Business Owner positions
Establish and maintain sales, financial and employee growth
Establish and maintain consistent file documentation
Maintain consistent computer record and data input
Invoice Billing and Collections
Complaint management
Scheduled meetings
Coordinated meetings – Events coordination
Meeting minutes
Confidential information
Administrative support
Proficient writing skills
COMPUTER SKILLS
Skill and general knowledge of Windows XP, Vista, Windows 7, Microsoft 2003 Office Works (Word, Outlook & PowerPoint); Internet research; proficient use of GIS Systems (Geographic Information Systems) and QuickBooks Pro 2008.
EMPLOYMENT
Service Coordinator Prudence Planning/Wealth Wise Woman – Austin, TX
April 2010 to Present
Office management; venue coordination for financial planning workshops; appointment coordination with potential clients; creation of filing system; accounts management; service coordination between applicants and companies.
Land Use Consultant, Corporation President East End Land Use Consulting, Inc.--Southampton, NY
2002 to Present
Draft regulatory applications, oversee permit processing to completion; Board presentations to Zoning Board
of Appeals, Planning Board, Wetlands Conservation Board; representations to the following Municipal agencies:
Town of Southampton, Town of East Hampton, Town of Riverhead, Town of Westhampton, Town of Southold, Town of Shelter Island, Suffolk County Department of Health Services and New York State Department of Environmental Conservation; County records property and deed history research; special event permit processing
and venue coordination.
Rent/lease management and maintenance coordinator for properties in excess of 75 units; simultaneous financial management of five individual property holding corporations.
Land Use Consultant, Permit Manager Suffolk Environmental Consulting, Inc.--Southampton, NY
2000-2002
Draft of regulatory applications, management of permit processing to completion; billing and invoice collections.
Sandra Tague Osman
Land Use Assistant/Researcher Bennett & Read, Attorneys at Law--Southampton, NY
1999-2000
Draft of regulatory applications, oversee permit processing to completion; draft real estate purchase and lease contracts, rider and contingency addendums, legal proceedings review, preparation and support.
Confidential Secretary & Records Management The Town of Southampton--Southampton, NY
Zoning/Licensing/Architectural Review Boards
1994-1999
Municipal meetings scheduling, preparation and records management; legal transcription; public sector community service.
Real Estate Sales Associate The Real Estate Store, Inc.--Water Mill, NY
1984-1987
Market research and analysis for high-end, resort community real estate; sales negation and contract completion.
New Account Platform Associate, Riverhead Saving Bank--Riverhead, NY
Saving Certificate Department Supervisor, CSR
1981-1984
New Accounts Representative; Supervisor-Savings Certificate/Investment Division; Customer Service Representative.
EDUCATION
Certificates of Studies Completion – Continued Education
December 2009 Austin, Texas
Customer Service & Webcast, National Association of Home Builders; Continuing Education
March-April, 2011
2011 Land Use Planning Conference - The University of Texas School of Law Austin, Texas
Fundamentals MCLE - Conference MCLE
October, 2011
Kaplan Professional Schools Austin, Texas
Property Management Certification – Current Enrollment
State of Texas, Notary Public
Associates Program; Business & Advertising Suffolk County Community College--New York
Certificates of Course Completion
The Dale Carnegie Institute; Dale Carnegie Management Course Southampton, New York
The Dale Carnegie Institute; Dale Carnegie Sales Course, Negotiation and Closing Southampton, New York
American Real Estate School; Real Estate Sales Course Southampton, New York
COMMUNITY SERVICE
Meals on Wheels and more Austin, TX
Red Cross Volunteer, Disaster Relief – new volunteer Austin, TX
Austin Habitat for Humanity – new volunteer Austin, TX
REFERENCES
TRAYCE MILLER
ACQUISITIONS AND SALES – PROPERTY LEASE MANAGEMENT
REPUBLIC COMMERCIAL PROPERTIES
1300 WEST LYNN STREET, AUSTIN, TEXAS 78703
THE TOWN OF SOUTHAMPTON – TOWN HALL
Herbert Phillips, Zoning Board of Appeals Chairman: Town of Southampton
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