Virtual Data Entry/Clerical Work Needed-to Work from Home
Resume:
CLAIRE JONES
**** -******* ******* ******** **
Patient Financial Services/Billing & Collections Associate
Responsible for billing and collections of all motor vehicle accident patients, corresponding with health insurance and motor vehicle insurance companies to acquire information and payment.
Consistently working with other team members to maintain and manage the generated Accounts Receivable for all hospital accounts; prioritizing by patient status, account balance and aged accounts.
Secondary responsibility of assisting with billing and collections for Workers Compensation patients. (New York and Connecticut)
Patient account representative/customer service for patients, insurance adjusters, attorneys, insurance companies and other specialists.
Research and investigation of motor vehicle accidents by obtaining police reports, medical records, interviewing patients, consulting with attorneys, and heavy utilization of internet and insurance web sites.
Verifying health insurance eligibility, obtaining motor vehicle policy coverage, limits and billing information and dealing with Third Party Administrators.
Resolving issues on unpaid accounts and achieving payments in a timely manner.
2004 -2005 Northeast Physical Therapy CT
Office Manager/Billing Specialist & Business Office
Manage staff of 10 in physical therapy office that specializes in general insurance patients, personal injury and worker’s comp injuries.
Managerial responsibilities including keeping staff productive, payroll, hiring and interviewing, troubleshooting and employee reviews, acting as liaison between staff and Physical Therapist and patients and Physical Therapist.
Acting customer service representative for physical therapist, patients, attorneys, insurance companies and other specialists.
Business office responsibilities include weekly statistics reports via Excel spreadsheet, billing (paper and electronic) to health insurance, Medicare and Med Pay/No Fault Insurance companies, collections via phone and mail, accounts receivable, verifying health insurance benefits and coverage, establishing Worker’s Compensation, Personal Injury and General Insurance patients files.
Constantly multitasking with computer maintenance/updating and office supply ordering to project work for the owners and acting as personal contact for attorneys and paralegals in Personal Injury cases.
2001-2004 Danbury Chiropractic Associates, LLC CT
Office Manager/Billing & Business Office
Most responsibilities are same as above due to specialty transition.
Manage staff of 10 in chiropractic office that specializes in accidents and injuries.
Managerial responsibilities including keeping staff productive, payroll, hiring and firing, performing staff meetings and employee reviews, acting as liaison between staff and doctors and patients and doctors.
Acting customer service representative for our doctors regarding patients, attorneys, insurance companies and other doctors.
Business office responsibilities include billing, collections via phone and mail, banking, accounts receivable, verifying health insurance, establishing Worker’s Compensation, Personal Injury and General Insurance patients.
Constantly multitasking with computer maintenance/updating and office supply ordering to project work for the doctors and acting as personal contact for attorneys and paralegals in personal injury cases.
2000–2001 Vanguard Staffing Danbury, CT
Account Manager
Organized and implemented smooth running system for interviewing and data maintenance creating a more productive environment.
Help clients find employment conducive with their qualifications and requirements by interviewing, resume writing assistance and mentoring.
Responsibilities include outstanding customer service to employers, interviewing prospective employees, updating and keeping database current and maintaining office needs.
1997–1998 Right-Way Dealer Warehouse Brewster, NY
Advertising Coordinator/Administrative Assistant
Publish monthly “Specials” pamphlet via PageMaker.
Maintain advertising billing, inquiries and outstanding accounts.
Assist managers and buyers with daily office procedures/projects.
QUALIFICATIONS
Professional demeanor, intelligent, self motivated, insightful, conscientious, very organized with a strong work ethic.
Quick learner with ability to multitask, take initiative and adapt to new responsibilities.
Developed interpersonal and communication skills enabling me to easily establish working relationships with others.
Strong understanding of General Health insurance, Personal Injury (NY No Fault and Med Pay ) and Worker’s Compensation insurance.
Knowledge of Internet, Windows XP, Microsoft Office, Microsoft NT, Word 7.0, Excel 7.0, Eclipse/HNA, Chiropad, Electronic Billing and hospital software: Invision, Express Query and Document Imaging.
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