Resonsible and Reliable
Resume:
Michele Hunt- Scott *************@*****.***
*** *** ****** **** ****: 434-***-****
Danville, VA 24540 Alternate :434-***-****
SKILLS:
Microsoft Office Software:
Windows 98, Windows NT, Windows 2000, Windows XP, Microsoft Outlook, Excel 2000, Lotus notes, Lotus Approach, working knowledge of Microsoft Power Point, Adobe 7.0.
February 2007
London, England
Traveled to London, England to learn new company software. Trained clients and employees on software when I returned to the US.
March, 2001
New York, NY
Attended Customer Service Seminar and training and received certificate after completing seminar.
WORK EXPERIENCE:
December 2007
Danville Register & Bee, Danville-VA
Special Publications Sales Representative
• Worked with clients of various back rounds to develop innovative ideas generating business for the client and the newspaper.
• Sell display ads to business customers in the Danville Region.
• Create and design display ads for advertisers.
• Proof read artwork and text for the display ads.
• Create new ideas for Special Publications.
September 2007-December 2007
Telvista, Danville-VA
Bellsouth Sales Representative
• Contacted various businesses to offer incentives for upgrading new software.
• Sell new DSL lines to business customers.
• Generated sales commission report.
• Follow up with customers to ensure new software and upgrade meets their needs.
September 2003-June2007
Elsevier, New York-NY
US Sales Operations Coordinator
• Sales contact for Science and Technology journal titles.
• Sent out confirmation and acknowledgment letters.
• Invoiced US and International orders.
• Resolved customer complaints through trouble-shooting.
• Updated production schedules daily.
• Proofed display and classified ads before sending them to production.
• Maintained complex filing system to ensure smooth daily business operation.
• Maintain Journal library through data entry of new and updated information.
• Generated various monthly reports, i.e. market share and invoice reports.
• Generated sales commission reports from business software.
November 1998 – September 2003
PERQ- HCI, New York- NY
Client Service Representative
• Heavy client service contact with over 50 national advertising agencies and clients in the healthcare industry.
• Trained clients on company software and assisted in trouble-shooting to ensure efficient company operations.
• Generated reports for clients in order for them to meet their advertising campaign deadline.
• Maintained client profile database and entered new information as provided.
• Coordinated email notifications for products and service updates for 200+ clients.
• Coordinated in-house client events and promotions. i.e., direct mailings.
• Validate hardcopies of research data against electronic form prior to national software release.
July 1993 – October 1998
MediMedia USA, Inc. Teterboro- NJ
Administrative Assistant
• Typed all correspondences for the sales staff.
• Composed and disbursed minutes from company meetings.
• Heavy phone contact with doctors; taking orders for prescription pads and prescribing guides.
• Generated and circulated quarterly reports for the sales staff.
• Organized and set up conferences for client meetings.
• Responsible for all travel arrangements for the sales and administrative staff.
• Operated switchboard for 250+ staff.
• Set up all new accounts and maintained new account ledger.
• Maintained client database.
• Ordered and kept running records of on-hand supplies.
EDUCATION:
1980 – 1984
Wilbur Cross High School
New Haven, CT
High School Diploma
REFERENCES: James Secretario
Elsevier Inc., New York, NY
Brenda Rawlins
Elsevier Inc., New York, NY
Human Resource Department
Elsevier Inc, New York, NY
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