Engineer Manager

Jerry A. Smith

PO Box ***

Helena, AL ***** 205-***-**** ********@*****.***

Education

Bachelor of Arts – UAB Master of Engineering – UAB

Employment

daxko, Birmingham, AL

Systems Engineer

**** *o Present

Manage the back office data and server infrastructure utilizing VMware, Cisco and other

technologies. Researched, created and implemented business continuity and disaster recoveries plan for both the back office environment as well as the production webserver environment. Assist in the development of junior administrator while assisting the IT Manager with IT strategy on monthly basis.

ITT Technical Institute, Bessemer, AL 2006 to 2011 Adjunct Instructor 2010 to 2011

Perform classroom instruction in a variety of topics including but not limited to: computer programming, networking, security and project management.

Program Chair/Instructor 2007 to 2010

Perform classroom instruction as well as manage instructors in company policy and professional development. Perform quarterly performance evaluations on faculty members in department. Assist in managing a dynamic group of student interns in their day-to-day activities. Provide career and skill based counseling to all students. Provide certification prep to aid students in pursuing employment.

System Support Technician 2006 to 2007

Provide desktop and server support to include: Maintain dual 2003 domain controllers, system installs, data backup, testing of new products and general break/fix. Maintained 200 Lab PC’s and the rollout of new campus image quarterly. Lead role in managing break/fix service provided to students and performed by student interns. Achievements include standardized IT support role, formalized duties for student interns, stabilized network performance and backups.

Regions Bank, Birmingham, AL 5/2006 to 12/2006 Systems Specialist

Performed back office support in Enterprise class environment consisting of over 600 onsite users and several hundred remote users. Day to day tasks included: monitor help desk ticketing software, image desktops, perform general break/fix, and support Active Directory on Windows servers. Successfully performed functions as a team member in the pilot program that tested and eventually set the corporate PDA solution. Responsible for the assigning of support tickets and provided escalated support to other team members as well managing their day to day activities. General achievements include: successful migration of Windows NT to Windows 2000 domain, branch conversions during corporate merger as well as performance awards for service during viral outbreak.

Southwire formerly Essex Electric, Florence, AL 2005 to 2006

Network Administrator

Responsibilities included: Support domain controller, member servers, approximately 50 PCs and all printers as well as PLC devices, switches and routers in a typical manufacturing environment. Management responsibilities included the managing of the day-to-day activities of the IT team, product evaluation and the recommendation of new systems. General achievements include complete rewiring and documentation of communications infrastructure, installation of new dashboard database with accompanying server, implementation of MRP system, the migration to new parent Corporation’s IT systems and the subsequent decommissioning of existing systems.

Regions Bank, Birmingham, AL 2000 to 2005 Systems Specialist

TeeJays Manufacturing Co., Florence, AL 1996 to 2000 PC/Network Technician

Certifications and training

Green Belt in Six Sigma, Zachman Framework, various Microsoft certifications and coursework.

Organizations

Microsoft IT Advisory Council – member

Military Service

United States Marine Corps Reserve 1993-1999

http://www.linkedin.com/in/jerrysmith75

7/2011 to present

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