Customer Service Manager

DARRYL E. INGRAM

**** ****** ******* ** **** #: 281-***-****

Houston, TX 77095 email: ************@*****.***

QUALIFICATIONS

Over Two years of forklift operating

Over Three years in customer services

Have license to drive forklift sitdown & stand up

EDUCATION

Peoria High (Central)

Major: General Education Illinois Central College

Major: Business Management

EMPLOYMENT HISTORY

Soy Candle, Peoria, Illinois June 2010 – August 2010

Assistant Management

Responsible for the overall supervision, maintenance, coordination, and evaluation of the quality and regulatory system.

Supervise the shop processes for quality and compliance.

Responsible for processing, reviewing, distributing, tracking, inspecting, releasing and monitoring Current Good Manufacturing Practice

Affina (HGS), Peoria, Illinois January 2010 – April 2010 Customer Service Rep

Helped consumers with the Product they have bought with our company

Sold consumers the product they called for

G & D Intergrated, Peoria, Il April 2007 – January 2008

Forklift Operator

Moved parts for Caterpillar .

Handle customer complaints.

Team leader made sure everybody parts was package right.

Interact with Manufacturing, Quality Control, Shipping and Receiving departments on a daily basis. Assign and issue Return Authorizations and Call Tags when necessary.

DARRYL E. INGRAM PAGE TWO

SCSSC2, Peoria, Illinois January 2007 – March 2007

Forklift Operator/Material Handler

Responsible for moving and packaging parts for various companies

Loaded and unloaded trucks.

Foster & Gallagher, Peoria, Illinois March 2000 – June 2000

Customer Service Rep

Sold Product that consumers needed.

Helped consumers out when they called in with a problem with our Product.

COMPUTER EXPERIENCE

*Microsoft Word *WordPerfect *Microsoft Excel *Quattro Pro *Microsoft Access *Lotus

*Display Write 4 *MAS90 *Peachtree *Documentum

*Visio 2000 *Adobe Acrobat *TrackWise

REFERENCES

Available upon request

Wayne Cannon – Director of YTEP Program- 309-***-****

Glenda Lampkin- Manager of Assurance – 832-***-****

Sharon Harkless- Manager of Soy Candle- 309-***-****

Contact this candidate