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Sales Customer Service

Location:
Spring, TX, 77379
Salary:
80000
Posted:
May 12, 2012

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Resume:

Robert Wagner, M.S.

***** ****** ***** **** • Spring, TX 77379 • 423-***-**** • rzf3ct@r.postjobfree.com

PROFESSIONAL SUMMARY

More than 10 years of Medical Sales and 5 years District Sales Manager experience using diverse management skills and implementing business strategies to drive sales.

Extensive knowledge of principles and practices of services related to Hospital, Public Health Management, and Preventive Medicine.

Functions well under pressure during fast paced and stressful situations, able to identify risks, respond quickly, and implement effective solutions.

Demonstrated success in developing and publishing multiple Health Educational Programs.

SKILLS SUMMARY

Hospital & Pharmacy Sales

Medical Device Sales

Scientific Published Research

Managed Care Sales

Analytical & Critical Thinking

Strong Customer Service

Evaluation & Counseling Skills

Sales & Medical Training

Effective Communication Skills

WORK EXPERIENCE

U.S. Air Force 06/2001 – Present

Public Health/Preventive Medicine Senior Officer

• Chief Public Health officer in charge of the Food Safety and Security, Occupational Health and Safety, Preventive Medicine, Travel Medicine, Vector-borne Disease Prevention, Communicable Disease Surveillance Monitoring and Epidemiology, Section Training, Community Health, Infection Control, Investigations, and Compliance and Reporting.

• During 6 months in Afghanistan ensured the safe production of over 2.3M safe meals to international military troops.

• Conducted quality assurance and safety assessments for over 57,000 pounds of fresh produce and 1.14M pounds of meat to ensure quality food for NATO troops.

• Accomplished over 150 food safety compliance inspections and on-the-spot training sessions for military and non- military food establishments, which resulted in zero food borne illness outbreaks.

• Saved NATO $1,000,000 through food loss prevention and control measures.

Sanofi-Aventis Pharmaceuticals 02/2006 – 12/2010

District Sales Manager

• Supervised and led a diverse group of sales professionals to drive and exceed sales growth of products for Cardiology and Catheterization Laboratories (Plavix), Psychiatry, and Diabetes/Endocrinology through leadership, training, and coaching. Development of local speakers and Key Opinion Leaders.

• Planned, budgeted, analyzed, and administered corporate vision and goals, and ensured FDA and DEA regulation compliance.

• Recruited, staffed, and coached sales personnel to ensure a high performing district team.

• Reviewed operational records and reports to project sales and determine profitability.

Novartis Pharmaceuticals 04/1991 – 01/2006

Executive Hospital Sales Specialist

• Developed Hospital sales strategies to drive formulary acceptance and utilization for Cardiology and Catheterization Labs, Internal Medicine, Gastroenterology, Psychiatry, Primary Care, Dermatology, and Women’s Healthcare products for in-patient and out-patient prescribing within University and Veterans Affairs Hospitals.

• Contacted new and existing customers to discuss their needs and to explain how these needs could be met by specific products and services. Developed University based Physician Key Opinion Leaders.

EDUCATION & TRAINING

Texas A&M University - Master of Science in Veterinary Anatomy

Pennsylvania State University - Bachelor of Science in Animal Sciences

Emergency Medical Technician (EMT) First Responder

FDA, DEA, USDA, OSHA, and AFOSH Regulation Compliance

Health, Hygiene, and Safety Specialist



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